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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products. Read more Introducing RealFeedback, the easy and efficient way to get genuine insights and actionable data. This innovative solution utilizes ChatGPT-powered chatbot technology to engage customers in meaningful conversations. With RealFeedback, can obtain valuable customer insight quickly and accurately. RealFeedback's intelligent artificial intelligence (AI) algorithms help create natural and contextual conversations between customers and the chatbot, enabling reliable feedback collection. Not only does it provide speed and convenience, but it also adds an extra layer of interactivity compared to traditional survey methods. The platform's automated nature makes it easy for customers to understand the questions and respond with their honest opinions about their experience with product or service. Additionally, given its 24/7 availability, businesses can collect feedback at anytime. Read more
Pricing Options
  • Free Trial Available
  • Starts at $250.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0.
SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    67%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    63%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    62%

Features

Total Features
5 Features
1 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
  • + 2 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $250.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $9.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Startup $250.00 $250.00 per month

    Growth $500.00 $500.00 per month

    Enterprise Custom

    Start-up Plan $9.00 $9.00 per month

    Growth Plan $79.00 $79.00 per month

    Professional Plan $199.00 $199.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Viable Trends View
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Oakland, California

    Not available

    Contact Details

    Not available

    https://www.viable.fit/

    Not available

    https://realfeedback.xyz/

    Social Media Handles

    Not available

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