77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more SurveySparrow
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Survicate
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Description | Recollective is an online qualitative research management software for agencies, independent researchers, enterprises and educators as well. The solution is capable of backing up long-term communities and innovative online research projects, enabling users to discover insights that facilitate accurate decision-making. A full suite of modules featuring multiple capabilities like concept testing skills, UX testing facilities, tracking and benchmarking besides purchase journey monitoring, assures great research work. Additionally, users can leverage the software to launch scalable studies in real-time, without compromising on the durations and size of the same. A variety of integrated analytical tools featured by Recollective, lets users excerpt verbatims, filter out responses and identify themes in no-time. Organizations using the software, can create a combination between journals, video IDI, chats and discussion forums along with socialized feedbacks to drive out realistic and relevant research outputs. In-the-moment research facility offered by Recollective, lets users experience via the eyes of their consumers. Read more | Zeview is a user survey and feedback platform that uses sentiment & emotion analysis along with Artificial Intelligence to collect feedback, increase customer satisfaction, and increase income. It employs keywords based on customer reviews and ratings to provide extensive customer feedback for each query. With Zeview, you can get a thorough competitive analysis using charts that assist you in expanding your business even further. The platform provides you Net Promoter Score (NPS) that indicates whether you have a healthy relationship with consumers who are likely to act as brand promoters, drive word of mouth, and build a positive growth cycle, or whether they are publicly discounting the value of your brand. You can filter responses based on whether they are positive, negative, or neutral. Customers can scan a QR code to launch a survey form and you can get a thorough and in-depth analysis of each and every response, including sentiment and emotions. Using Artificial Intelligence, you can extract keywords from the answers so you can quickly see what your consumers are saying about the Product or Service. Read more | SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more | Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 5 Highly Rated # 10 Fastest Growing | # 13 Highly Rated # 12 Most Popular |
Total Features |
5 Features
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11 Features
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17 Features
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14 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities |
Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations |
Review Summary |
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Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile. |
Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Recollective $530.00 $530.00 |
Zeview Custom |
Free Free Basic (Surveys) $19.00 $39.00 per month Starter (Surveys) $39.00 $59.00 per month Business (Surveys) $79.00 $79.00 per month Professional (Surveys) $249.00 $249.00 per month Enterprise (Surveys) Custom Professional (CX Suite) $249.00 $249.00 per month Enterprise (CX Suite) Custom Performance (360 Assessments) $299.00 $299.00 per month Free (Reputation Management) Free Starter (Reputation Management) $79.00 $99.00 per month Platform (Full Suite) Custom |
Basic Free Essential $65.00 $79.00 per month Professional $129.00 $159.00 per month Ultimate $289.00 $349.00 per month Custom Custom |
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings
GrowthScore
4 Based on 1 Ratings
SmileBack
4.8 Based on 85 Ratings |
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Videos | Not Available | Not Available |
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Company Details | Located in: Ottawa, Canada Founded in: 1998 |
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Located in: Palo Alto, California Founded in: 2017 | Located in: Warsaw, Poland Founded in: 2013 |
Contact Details |
+1 613-230-3808 https://recollective.com/ |
Not available https://zeview.co/html/home.html |
+1 800-481-0410 https://surveysparrow.com/ |
Not available https://survicate.com/ |
Social Media Handles |
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