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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zenoti logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes. Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Read more Book4Time enables you to run your business more efficiently while providing the best possible service to your customers. They provide everything you need to improve the visitor experience and boost revenue, from loyalty points and referral incentives to gift cards and spa packages. Your preferred payment processor is fully integrated with their sophisticated POS system. To tailor each visit and increase visitor experience and retention, manage guest profiles, purchases, and customer activity across all of your locations. With our customizable online booking platform, you may interact with your guests at any time or place, or use their API to create your own online booking guest experience. With a single reservation that links visitor appointments over numerous visits, you can boost efficiency and provide a consistent client experience. From any mobile device, guests may book treatments, modify preferences, and view your promos. With an easy-to-use solution for tracking inter-company transfers in real-time, you can manage inventory distribution across all of your sites. You may also look into consumer purchasing trends, preferences, retail purchases, and demographics for each of your locations separately or all at once. Read more
Pricing Options
  • Free Trial Not Available
  • Zenoti Offers Custom plan.
  • Free Trial Not Available
  • Book4Time Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    93%
  • Momentum
    67%
  • Popularity
    89%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    70%
  • Momentum
    65%
  • Popularity
    82%
SaaSworthy Awards # 2 Most Worthy # 3 Most Popular
Not Available

Features

Total Features
16 Features
13 Features
Common Features for All
    Appointment Scheduling Helps in scheduling and managing all necessary appointments
    Client Management (Customer) Facilitates strong necessary data about clients/customers and allows access to it when required
    Dashboard A digital insight of reports and other workings on a single screen
    Email Campaigns Send emails for an upcoming appointment, personalized newsletters and offers
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Facebook Booking Allows customers to book appointments via Facebook.
    GST Reports Helps in generating GST reports, other taxation, and billing reports
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Mobile Booking Allows customers to book appointments via Mobile
    Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations
    Payments Enables payment collection from the visitors via popular payment gateways
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reports Comes with reporting capabilities and features custom pre-built reports
    Reputation Management Enables owners to respond to online reviews across Google, Facebook, etc
    Rewards Management Ensures people get equitably and fairly rewarded for their achievements and good performance as per the organization's reward policy
    SMS Notification Send SMS reminders to customers and business owners on recent activity
  • + 13 More - Show Less
    • Appointment Scheduling Helps in scheduling and managing all necessary appointments
      Client Management (Customer) Facilitates strong necessary data about clients/customers and allows access to it when required
      Dashboard A digital insight of reports and other workings on a single screen
      Email Campaigns Send emails for an upcoming appointment, personalized newsletters and offers
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Facebook Booking Allows customers to book appointments via Facebook.
      GST Reports Helps in generating GST reports, other taxation, and billing reports
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Mobile Booking Allows customers to book appointments via Mobile
      Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations
      Payments Enables payment collection from the visitors via popular payment gateways
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reports Comes with reporting capabilities and features custom pre-built reports
      Reputation Management Enables owners to respond to online reviews across Google, Facebook, etc
      Rewards Management Ensures people get equitably and fairly rewarded for their achievements and good performance as per the organization's reward policy
      SMS Notification Send SMS reminders to customers and business owners on recent activity
  • + 10 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 392 user ratings
    4.5/5 20 user ratings
    Rating Distribution
    • Excellent

      68.4%
    • Very Good

      22.4%
    • Average

      2.6%
    • Poor

      2.3%
    • Terrible

      4.3%
    • Excellent

      60%
    • Very Good

      30%
    • Average

      10%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Excellent Customer Support, Robust Reporting System, User Friendly Interface, Extensive Integrations

      Inadequate Post-Implementation Support, Complex System Setup, Mobile Application Functionality, Occasional System Glitches

      Not Available
    Review Summary

    Overall, Zenoti garners positive feedback for its user-friendliness, comprehensive features, and ability to streamline operations. Users appreciate its robust appointment scheduling, customer management, and reporting functionalities. Additionally, its mobile app and integration capabilities are seen as strengths. However, some reviewers express concerns about occasional system glitches, the need for improved customer support, and challenges with customization. Overall, Zenoti is generally well-received for its user-centric design and ability to enhance operational efficiency in various industries.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Zenoti Offers Custom plan.
    • Free Trial Not Available
    • Book4Time Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Zenoti Custom

    Book4Time Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Vendor information

    Company Details Located in: Bellevue, Washington Founded in: 2010 Located in: Markham, Canada Founded in: 2004
    Contact Details

    +1 877-481-7634

    https://www.zenoti.com/

    +1 905 752 2590

    https://book4time.com/

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