Home/Spa and Salon Management Software/Phorest Salon Software
Updated on: October 28, 2021

What is Phorest Salon Software ?

Phorest Salon Software - Spa and Salon Management Software
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Phorest Salon Software

Empower. Encourage. Achieve
(393 Ratings) Write Review

Phorest is a salon management software solution explicitly built for small and medium-sized businesses that feature point of sales appointment booking along with inventory management and reporting. This software is a cloud-based deployment and a salon-branded application for tablets and mobile phones. It is an extremely useful tool as it makes online booking easier. It enables salon staff to manage bookings from the Salon's website and via a Facebook network. The booking automatically gets updated on your dashboard after it’s done and it greatly helps in eliminating the issue of overbookings. Phorest software offers a range of salon and spa management tools like salon branded treat cards, iPhone app, email, SMS, Twitter, and Facebook marketing tools. This software is also keenly focused on helping salon businesses to achieve the most important areas of salon growth consistently. Phorest software has been greatly assisting businesses in over ten countries with 5000 salons. The software maintains all aspects of the salon’s business from appointments, and reporting, to stocks. You can accelerate your salon business by acquiring more clients with average spend using Phorest Salon Software that comprises a free trial and a quotation-based pricing strategy.

Phorest Salon Software Features Show All Features

Phorest Salon Software Technical details

Support Business Hours Online Customer Type Medium Business Small Business
API NA Location / Phone Number Dublin, Ireland / +353 1-8747800
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Spa and Salon Management Software

Phorest Salon Software Pricing

Pricing ModelFree Trial , Quotation Based
Starter
Custom

Features

  • Appointments & POS
  • Online Bookings
  • SMS Messaging
Grow
Custom

Features

  • Includes everything in the starter plan, plus
  • Memberships
  • FREE Online Bookings with No-Show Protection
  • Cardless Checkout with Card Storage
  • Free SMS to clients overdue to rebook
Advantage
Custom

Features

  • Includes everything in the Grow plan, plus
  • Boost your referrals with more 5 star reviews online
  • Paperless consultation forms
  • 5,000 FREE SMS per month
  • Coming soon: Sell Giftcards Online
Elite
Custom

Features

  • Includes everything in the Advantage plan, plus
  • Your salon or spa App in the Apple and Android App stores
  • 20000 FREE SMS per month
  • Coming soon: Sell Giftcards Online
  • Coming soon: Checkin Push Notifications

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Learn more about Phorest Salon Software pricing.

Phorest Salon Software FAQs

Phorest Salon Software is Spa and Salon Management Software. Phorest Salon Software offers the following functionalities:

  • Dashboard
  • Rewards Management
  • Inventory Management
  • Client Management (Customer)
  • Appointment Scheduling
  • Multi-Location Scheduling
  • GST Reports
  • Employee Management
  • Point of Sale (POS)
  • Reports
  • Payments
  • SMS Notification
  • Email Campaigns
  • Mobile Booking
  • Facebook Booking
  • Reputation Management
  • Bookkeeping

Learn more about Phorest Salon Software features.

No, Phorest Salon Software does not provide API.

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Phorest Salon Software Reviews

OVERALL RATING
4.6
Based on 393 Rating(s)
Rating Distribution
  • 70.7 %
  • 29.3 %
  • 0 %
  • 0 %
  • 0 %
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User in Retail
User in RetailSource : g2crowd.com
(Reviewed on 15 September 2020) "Stunning organization and easy to understand"

What do you like best?

I love how it’s more simple than my IPhone calendar. I can see all my appointments for the day and all my coworkers. I can simply add on any extras to custome the service and add time if I would like. Extremely easy to use and genius!

What do you dislike?

I wish I could color code if they are a new client or not.

Recommendations to others considering the product:

Simple easy, and went live with literally no hiccups. Highly recommend. Even our notes tranfffered and our appts.

What problems are you solving with the product? What benefits have you realized?

We can now keep a card on file. I realized they are a stunning company to work with.

...more
Carol
CarolSource : financesonline.com
(Reviewed on 08 November 2019) This is what I've been looking for

PROS & CONS

What are the best aspects of this product?

I’ve been in the business for several years now and I have to say that there are a lot of bad booking systems out there. This is why I was very impressed with this software when I started using it because it addressed all the issues I had with the other systems I had been using. I literally couldn't ask for more when it comes to the features that it offers. I've had success after success with this software, even if making the transition to it was a little bumpy. To top it all off, I have encountered nothing but kindness, diligence, and in-depth knowledge from their customer support team whenever I approached them.

What aspects are problematic or could work better?

If there is anything that can be improved here, it is the overall experience with the app version. It could be more intuitive. When you compare it to the computer version, the app is much harder to operate.

What specific problems in your company were solved by this product?

There has been an overall improvement when it comes to accuracy in our business, whether it is regarding ordering, inventory management, or reporting. We've also improved our relationship with our customers, thanks to the ease and accuracy of tracking when it comes to the software's Rewards feature. Communicating with clients is now so much better with the text and email features of the software.

Are you a current user of this product?

No

...more
Marcelle
MarcelleSource : financesonline.com
(Reviewed on 08 November 2019) Helpful especially with reports

PROS & CONS

What are the best aspects of this product?

Being able to stay on top of everything is the thing that I love the most about this software. Their section on reports keeps me up to date with what is happening in the salon, so I am always aware even if I am not physically there. I also appreciate the reviews feature of the software since it has driven up positive reviews for my business. We've received numerous good reviews on Google since we started using this, which is a big help in building a name for ourselves.

What aspects are problematic or could work better?

An improvement I'd like to see in the future is the ability to let my team members since their numbers, while at the same time hiding the numbers of other members from them. I believe in letting my workers seeing how much they are making, but the current version of this software requires me to give them access to everything and that is not something I am comfortable with.

What specific problems in your company were solved by this product?

Because it is so user-friendly and easy to grasp, we have reaped a lot of benefits from this software. The training support has helped solve any issues we encounter, while the newsletters and marketing features help grow our reputation. The reports have been instrumental in keeping me knowledgable about what happens in my business.

Are you a current user of this product?

Yes

...more
Tiara
TiaraSource : financesonline.com
(Reviewed on 04 November 2019) Both technology and service are outstanding

PROS & CONS

What are the best aspects of this product?

As a piece of technology, this is remarkable. I like the app and the feature that reconnects us with clients. The ease with which appointments can be set with this software is also something that I appreciate.

What aspects are problematic or could work better?

A simple improvement that they can make is to give us the ability to open multiple tabs since you can't do that in the current version of the software.

What specific problems in your company were solved by this product?

This software has helped us deal with a client no shows, thanks to the credit card requirement when making an online appointment. It has also improved our business, making online appointments increase by 30 percent thanks to the custom salon app.

Are you a current user of this product?

No

...more
Uriel
UrielSource : financesonline.com
(Reviewed on 01 November 2019) Navigating this is a breeze

PROS & CONS

What are the best aspects of this product?

If you're looking for software that is user-friendly and easy to navigate, this is the one. There are many features that I like, such as how it sends out client confirmation emails and text. I also appreciate that I can add birthdays, addresses, and other information to a client's profile. Another thing that I appreciate is how it can connect to social media and how it allows clients to post their reviews of our service.

What aspects are problematic or could work better?

Lagging is something we've encountered a few times. I also think that their customer support team can still be improved because it often takes them some time before they can resolve issues you raise to them.

What specific problems in your company were solved by this product?

Scheduling and resolving any client issues is now easier with this software. Compensating our workers can also be done more equiotably thanks to the financial tools provided by the software.

Are you a current user of this product?

Yes

...more
Dashawn
DashawnSource : financesonline.com
(Reviewed on 30 October 2019) Really a tier above other similar programs

PROS & CONS

What are the best aspects of this product?

We were using different software before this one and I have to say there's a big advantage when using Phorest. With the previous software, none of our issues got resolved. We are happy with Phorest's customer support, we always get a prompt reply and effectively resolve the problem we may be having while using the software. I am also impressed with the marketing solutions it offers plus our clients are enjoying the convenience of booking online without any hassle. I love the detailed reports too.

What aspects are problematic or could work better?

One thing I'd like to see them add is a place where the client's card information can be stored. I am also not a big fan of the online booking fees and the fact that the fees I have to pay for it are international. Another thing they could add is birthday reminders because it is tedious to have to go to each person's profile just to find out when their birthday is. They could also improve the Pay aspect of this software. We had an instance where the software added a 20 percent tip on all the products bought by the customer. We've referred this concern to the customer support and I'm looking forward to the improvement.

What specific problems in your company were solved by this product?

Numerous positive benefits on our end. Clients now find it easy to book online since the process is streamlined. The prompt to send reviews to Google has helped improve our business's standing. Our business process has also improved thanks to the reports and tipping features.

Are you a current user of this product?

Yes

...more
David
DavidSource : financesonline.com
(Reviewed on 20 September 2019) Everything we need is here

PROS & CONS

What are the best aspects of this product?

It is so easy to be impressed by this software because everything I have been looking for is here. First off, it is so user-friendly and easy to navigate. I am impressed at how they have integrated Google reviews and social media in their software, as well as how they have made booking online easy. The appointment reminders are also a nice touch and one I appreciate. Another thing that I appreciate is how easy it is to reach out to their customer support team. The team also works fast and resolves issues promptly. Another thing I was impressed by was how their training was both thorough and also digestible. I also appreciate how the made the program accessible to me. I can access it either on my phone or on my computer, allowing me to always be aware of my schedule. The app on the phone even allows me to book someone or cash them out and that is very impressive.

What aspects are problematic or could work better?

It's hard for me to dislike anything about this software since they work quickly on any changes you suggest so that the software always ends up working great for you.

What specific problems in your company were solved by this product?

Our business ended up benefitting in a lot of ways from this program. We have become more organized since the software helps us keep up with client notes and also sends out regular appointment reminders. It has helped us provide better service to our clients, such as arranging hair replacement plans for them. It has also helped us track our advertising thanks to service packages for special offers. The software has also kept us visible to people thanks to reviews on Google and social media. Finally, it has also helped us to streamline our inventory count and re-orders.

Are you a current user of this product?

Yes

...more
User in Health, Wellness and Fitness
User in Health, Wellness and FitnessSource : g2crowd.com
(Reviewed on 20 August 2018) "Receptionist "

What do you like best?

Its easy to use and navigate. I like that it send out client confirmation texts and emails, has a option to add more client information like address and birthdays. It is also connected to social media and clients post reviews through phorest.

What do you dislike?

I dont dislike anything about the program, the only thing that bothers me is that it lags sometimes and takes a while for their support to get in contact with you about issues.

Recommendations to others considering the product:

Its a great salon software to consider, ive used a few other ones and this one seems to be the easiest and most beneficial to the salon

What problems are you solving with the product? What benefits have you realized?

Solving issues with clients and scheduling. Also helps with the financial tools it provides to give reports of the workers performance at any given time period

...more
Brenda M
Brenda MSource : g2crowd.com
(Reviewed on 29 March 2018) "User Friendly! All salon needs covered."

What do you like best?

Phorest is very easy to navigate. They have thought of everything from integrating social media and google reviews to appointment reminders and online booking. The support if needed is quick and very friendly, no waiting on hold forever. The support team takes suggestions for features to be improved or added. The initial training was very thorough without being overwhelming. I love the app they created for my salon and everything links together and works great! I can access the program from my home computer and I love having the app on my phone. I can see my schedule anytime. I book people or even cash someone out through the phone app if someone is on the front desk computer.

What do you dislike?

I can't really say I dislike anything. They allow you to send requests for any changes you need to make it work better for you.

Recommendations to others considering the product:

I highly recommend Phorest to any salon. It does everything they say it does and more!

What problems are you solving with the product? What benefits have you realized?

Keeping up with clients notes. Appointment reminders that I was paying extra for through another company are now included with Phorest. Setting up packages for clients with hair replacement plans. Bundling service packages for special offers so we can track our advertising. Posting reviews to social media and google to keep us on top through search engines. Inventory count and re-ordering is streamlined.

Response from Christopher Brennan of Phorest Salon Software edit

Wow! Thank you so much for the kind words, Brenda! Absolutely thrilled to hear that we can help your business so much.

It makes us work even harder! Thank you again and have a great day!

- Chris

...more
AnneMarie K
AnneMarie KSource : g2crowd.com
(Reviewed on 29 March 2018) "Perfect software "

What do you like best?

I love that I can utilize booking, employee management and inventory in one software. Phorest customer support team is great and the marketing features have really launched my business.

What do you dislike?

There isn’t anything I dislike about this software

What problems are you solving with the product? What benefits have you realized?

Marketing has been a big one for us.

Response from Christopher Brennan of Phorest Salon Software edit

That is so awesome to hear! We pride ourselves in delivering Client Retention tools. So it is fantastic to hear that they are working so well for you.

Thank you for taking the time to give us feedback. It is a pleasure to work with you.

- Chris

...more
Read All Reviews

Videos on Phorest Salon Software

Introducing Phorest
Introducing Phorest
How To Use Your Phorest System To Create Magical Client Experiences

Phorest Salon Software Screenshots

Email and SMS Templates
Marketing Page
Practical Guide
Email and SMS Templates
Email and SMS Templates
Marketing Page
Practical Guide

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