JivoChat |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
|
| Description | Wowchat is an online chat tool that the user can install on their website and enhance Customer Service, thus getting more satisfaction and loyalty from their customers. One of the essential features of Wowchat is that it enables automatic routing coming chat to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships. Read more | You put a lot of effort into attracting online visitors to your website. Don't let them go without identifying themselves. Customers are waiting to speak with you on your website. You can contact them via live chat. The majority of websites convert fewer than 3% to 5% of their traffic into sales. Make sure yours isn't one of them. Both the look of the chat widget for your website and the chat responses used by our chat agents are customised. Adding our live chat widget to your website takes only a few minutes. The rest will be handled by our support team. We begin speaking with visitors to your website and deliver you quality leads through email, text message, and/or live call connects in real time. Personal injury, criminal defence, bankruptcy, family law, and other legal practise areas are served via live chat. HVAC, plumbing, roofing, window, solar, general contractors, and other home or commercial service organisations can use live chat. Plastic, cosmetic, dentist, LASIK, weight reduction, assisted living, and other medical centres are served via live chat. Web design, conversion, SEO, PPC, SEM, social media, and other marketing businesses can use live chat. There are White Label Live Chat options available. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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7 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| User Rating |
Not Available
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| Ratings Distribution |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $5.00 $5.00 per user / month |
ApexChat Custom |
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View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings 
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| Screenshots |
+ 2 More
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| Videos |
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Not Available |
| Company Details | Located in: Wilmington, DE - 19804 | Located in: Pleasanton, California Founded in: 2008 |
| Contact Details |
Not available https://wowdesk.com/wowchat/ |
+1 925-251-9100 https://www.apexchat.com/ |
| Social Media Handles |
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