WhosOn vs Let's Connect Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WhosOn

Live Chat Software

4.3 3 user ratings

Start Free Trial

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Let's Connect

Live Chat Software

Start Free Trial

Overview

Description	WhosOn smart live chat software is designed to enhance the element of user satisfaction for your business with its proactive track, chat and engage approach. This means every time a visitor lands your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication in customer support. WhosOn gives your customer service endeavours an extra edge needed to capture user attention. Read more	Catch customers when their interest is at it’s peak! Using live communication makes converting them into new customers super easy. Invest valuable time on the right leads and win customers over with personal real-time chat, phone or video support. Fuel online sales for good. Read more
Pricing Options	Free Trial Available Starts at $33.0.	Free Trial Available Starts at $275.0. Offers Free-forever plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 70% Momentum 62% Popularity 69%	83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 60% Momentum 61% Popularity 68%
SaaSworthy Awards	# 10 Fastest Growing	Not Available

Features

Total Features	9 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 3 user ratings	Not Available
Ratings Distribution	Excellent 56% Very Good 28% Average 8% Poor 4% Terrible 4%	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $33.0.	Free Trial Available Starts at $275.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	WhosOn cloud $33.00 $33.00 per user / month WhosOn on-premises $46.00 $46.00 per user / month WhosOn enterprise $46.00 $46.00 per user / month	Basic Free Pro $275.00 $307.00 per month Enterprise $1,485.00 $1,648.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Smartchat WhosOn Vs Smartchat LiveChat 4.6 Based on 2594 Ratings WhosOn Vs LiveChat LiveEngage 3.9 Based on 435 Ratings WhosOn Vs LiveEngage ChatFlow247 5 Based on 1 Ratings WhosOn Vs ChatFlow247 Zendesk Chat 4.5 Based on 541 Ratings WhosOn Vs Zendesk Chat	LiveChat 4.6 Based on 2594 Ratings Let's Connect Vs LiveChat LiveEngage 3.9 Based on 435 Ratings Let's Connect Vs LiveEngage Smartchat Let's Connect Vs Smartchat ChatFlow247 5 Based on 1 Ratings Let's Connect Vs ChatFlow247 LinkedChat 4.5 Based on 56 Ratings Let's Connect Vs LinkedChat
	View All WhosOn Alternatives	View All Let's Connect Alternatives