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Description | Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more | Introducing OpenPhone the game-changing solution that will revolutionize their phone system and take their business to new heights. With OpenPhone, they can bring their phone system to the cloud, empowering them to work seamlessly from anywhere in the world. Finally, the freedom and flexibility they’ve always craved. They understand the importance of professionalism in the business world, which is why OpenPhone allows them to easily distinguish between their personal and business calls. No more awkwardly answering the phone, unsure if it's a client or their Aunt Betty. But OpenPhone is so much more than a simple phone system. It's their personal assistant, always working diligently to keep them organized and in control. This state-of-the-art voicemail feature allows them to skim through their messages, instantly identifying what's important and what can wait until later. Say goodbye to wasting precious time on unnecessary voicemails. Connecting callers to the right people in their company has never been easier. With OpenPhone's intelligent IVR menus, extensions, or shared numbers, they can ensure that each caller is quickly and efficiently directed to the right person. No more lost connections or frustrating transfers. Just seamless communication. And let's not forget about their inbox. OpenPhone is their trusty sidekick, making sure they never miss an important message again. Say farewell to cluttered inboxes and endless searching for that one crucial email. OpenPhone keeps their inbox organized, helping them stay on top of their game and ensuring that every message receives the attention it deserves. For those situations where they need to keep a record of their calls, OpenPhone has got them covered. Whether they want to manually record a call or set their phone number to auto-record every conversation, they can rest easy knowing that they have accurate, reliable recordings. Say goodbye to those "he said, she said" moments and say hello to peace of mind. Take back control of their work-life balance. With OpenPhone, they can finally enjoy their downtime without the constant interruptions of calls and messages. Set their availability for the day and let OpenPhone handle the rest. Your sanity will thank you. Don't settle for outdated and cumbersome phone systems. Upgrade to OpenPhone and experience the future of communication. Join the ranks of professionals who are embracing the power, convenience, and efficiency of OpenPhone. It's time to take their business to new heights with the phone system that's always one step ahead. Experience the freedom. Experience OpenPhone. Read more | MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more |
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Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction. |
OpenPhone users generally appreciate its user-friendly interface, ease of setup, and reliability. They find it helpful for managing multiple phone lines, voicemail transcription, and call recording features. Additionally, its integration with popular business tools and the ability to send and receive text messages from a computer are well-received. However, some users have reported occasional technical glitches, limited customization options, and a pricing structure that may not suit all businesses. |
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Mobile Others Premium Others Advanced Others |
Starter $15.00 $19.00 per user / month Business $23.00 $33.00 per user / month Enterprise Custom |
Business $15.00 $20.00 per user / month Enterprise $150.00 $200.00 per month |
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Company Details | Located in: Holmdel, New Jersey Founded in: 2001 | Located in: San Francisco, California Founded in: 2018 | Located in: Wilmington, DE Founded in: 1999 |
Contact Details |
+1 844-324-0340 https://www.vonage.com/business/business-cloud/ |
Not available https://www.openphone.com/ |
+1 (888) 256-8312 https://www.mightycall.com/ |
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