Vitally vs Keen.io Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vitally

Business Intelligence Software

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Keen.io

Business Intelligence Software

3.5 37 user ratings

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Overview

Description	Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more	Keen.io is a fully managed event screening platform, developed to facilitate easy managing of event data using many characteristics. It enables you to gather event data and put it in your stack to monitor analytics, by employing its REST API and SDKs. With Keen.io, you get access control that allows you to collaborate with your team and display data to consumers by transmitting data through HTTPS and TLS with multi-layer AES encryption. You can create reports using charts, Google Charts, Chart.js, and other tools to assess the visualization. Keen eliminates the need for construction of a data pipeline, it builds it for you. You can develop great apps with Keen.io’s multi-tenant, fully managed tools and it also provides customizable Data Viz packages to prototype and launch production-ready dashboards on the go, rather than relying on a third-party solution to analyze and visualize your event streams. Users can collect event data from everywhere, add rich characteristics, and transmit to anywhere they need it using Apache Kafka. Additionally, Keen facilitates uploading of bulk data from your production systems. Read more
Pricing Options	Free Trial Available Starts at $169.0. Offers Custom plan.	Free Trial Not Available Starts at $134.0. Offers Free-forever and Custom plan.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 60% Momentum 62% Popularity 70%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 73% Momentum 60% Popularity 82%
SaaSworthy Awards	Not Available	# 20 Most Popular

Features

Total Features	9 Features	8 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 6 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	3.5/5 37 user ratings
Ratings Distribution	Not Available	Excellent 27% Very Good 16.2% Average 45.9% Poor 5.4% Terrible 5.4%
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Pricing

Pricing Options	Free Trial Available Starts at $169.0. Offers Custom plan.	Free Trial Not Available Starts at $134.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Startup $169.00 $169.00 per month Grow $349.00 $349.00 per month Enterprise Custom	Free Free Team $134.00 $149.00 per month Business $629.00 $699.00 per month Custom Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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