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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | UXArmy is a remote platform that can be used for product prototyping and usability testing. With UXArmy at work, clients can iterate their designs based on usability evaluations, besides streamlining automated recruitment of matching test participants. It comes loaded with a plethora of tools enabling seamless performance. Functionalities like Unmoderated testing, where intensive interviews and live conversations are utilised to generate detailed but remote insights. Card sorting makes it convenient for designing information architecture plans, menus and navigation flow. Further, these tools are all designed to be useful for both expert developers as well as beginners. UX’s deep dive feature enables clients to conduct live conversations with their customers while recording them simultaneously. Important videos or significant bits can be downloaded with a single click and stored for future reference. While conducting conversations, authenticated and time-stamped notes can be relied upon to summarise the entire research automatically. In-session chats ensure that the customer is not distracted from his work while engaging in a meaningful conversation. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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10 Features
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Common Features for All |
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
Not Available
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Rating Distribution |
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Review Summary |
Not Available
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.Army's_Platforms/ |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Free (Remote user testing) Free Starter (Remote user testing) $59.00 $59.00 per month Compass (Remote User Testing) $129.00 $129.00 per month Sprinter (Remote user testing) $399.00 $399.00 per month Enterprise (Remote user testing) Custom Free (Moderated research) Free Surface (Moderated research) $99.00 $99.00 per month Profound (Moderated research) $249.00 $249.00 per month Enterprise (Moderated research) Custom Individual (Card Sorting) $63.20 $79.00 per month Enterprise (Card Sorting) Custom Individual (Tree Testing) $79.20 $99.00 per month Enterprise (Tree Testing) Custom Individual (Participatory Design) $63.20 $79.00 per month Enterprise (Participatory Design) Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos | Not Available |
+ 3 More
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Company Details | Located in: New York, NY | Located in: Singapore Founded in: 2012 |
Contact Details |
(720) 408-5363 https://cohere.so/ |
+65 9489 1600 https://www.uxarmy.com/ |
Social Media Handles |
Not available |
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