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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro logo
POS Software

4 648 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant logo
POS Software

4 1,424 user ratings

View Details
Featured

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Square Point of Sale logo

Square Point of Sale

POS Software

4.6 260 user ratings

Visit Website
Featured

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed Retail logo

Lightspeed Retail

POS Software

4.6 134 user ratings

Visit Website

Overview

Description TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more Square POS is an advanced mobile point of sale processing solution that helps businesses make POS transactions effortlessly. The software’s major selling point is its ease of use, which allows you to easily keep track of customers’ purchase details automatically, send digital receipts and receive feedback to help boost customer service. It also takes a detailed inventory of stocks and uses generated sales report to help make better informed decisions. Square provides the necessary hardware for point of sale service and it even gives the ability to transform mobile devices to a POS device. Square Terminal lets you all accept payments of all types without the need of unnecessary hardware. All these features can be managed via the Square Dashboard with a simplified view. Square also has an integrated payment processing system that allows acceptance of cash, cards, checks and gift cards with its POS software. Square POS is free to use, except for the charges based on the type of Square software used. Read more Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $69.0.
  • Free Trial Available
  • Starts at $189.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $29.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $89.0.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    69%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    77%
  • Momentum
    63%
  • Popularity
    65%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    68%
SaaSworthy Awards # 2 Highly Rated # 5 Fastest Growing # 12 Highly Rated # 7 Fastest Growing # 1 Fastest Growing # 8 Most Popular # 7 Highly Rated # 3 Fastest Growing

Features

Total Features
10 Features
15 Features
23 Features
15 Features
Common Features for All
    Accounting Integration Enables efficient recording of financial transactions and seamless sharing of financial data, allowing for automated integration between business systems and accounting software. This optimizes workflows, reduces errors, and ensures real-time accuracy in financial operations.
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Delivery Management Streamline in-house deliveries with advanced tools for driver dispatch, route optimization, and real-time status tracking.
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Electronic Payments Enables seamless electronic payment processing for your goods and services.
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Multi-Location Helps to manage business affairs across multiple sales channel
    Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Seperate Checks Allows diners to split bills seamlessly, making individual payments simple and efficient.
    Table Management Allows effortless management of table layouts, seating arrangements, and reservations with real-time updates.
    Tips Management Simplifies tip tracking and distribution, with features for tip pooling and sometimes seamless IRS reporting.
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 7 More - Show Less
    • Accounting Integration Enables efficient recording of financial transactions and seamless sharing of financial data, allowing for automated integration between business systems and accounting software. This optimizes workflows, reduces errors, and ensures real-time accuracy in financial operations.
      Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Delivery Management Streamline in-house deliveries with advanced tools for driver dispatch, route optimization, and real-time status tracking.
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Electronic Payments Enables seamless electronic payment processing for your goods and services.
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-Location Helps to manage business affairs across multiple sales channel
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Seperate Checks Allows diners to split bills seamlessly, making individual payments simple and efficient.
      Table Management Allows effortless management of table layouts, seating arrangements, and reservations with real-time updates.
      Tips Management Simplifies tip tracking and distribution, with features for tip pooling and sometimes seamless IRS reporting.
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 12 More - Show Less
    • Accounting Integration Enables efficient recording of financial transactions and seamless sharing of financial data, allowing for automated integration between business systems and accounting software. This optimizes workflows, reduces errors, and ensures real-time accuracy in financial operations.
      Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Delivery Management Streamline in-house deliveries with advanced tools for driver dispatch, route optimization, and real-time status tracking.
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Electronic Payments Enables seamless electronic payment processing for your goods and services.
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-Location Helps to manage business affairs across multiple sales channel
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Seperate Checks Allows diners to split bills seamlessly, making individual payments simple and efficient.
      Table Management Allows effortless management of table layouts, seating arrangements, and reservations with real-time updates.
      Tips Management Simplifies tip tracking and distribution, with features for tip pooling and sometimes seamless IRS reporting.
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 20 More - Show Less
    • Accounting Integration Enables efficient recording of financial transactions and seamless sharing of financial data, allowing for automated integration between business systems and accounting software. This optimizes workflows, reduces errors, and ensures real-time accuracy in financial operations.
      Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Delivery Management Streamline in-house deliveries with advanced tools for driver dispatch, route optimization, and real-time status tracking.
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Electronic Payments Enables seamless electronic payment processing for your goods and services.
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-Location Helps to manage business affairs across multiple sales channel
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Seperate Checks Allows diners to split bills seamlessly, making individual payments simple and efficient.
      Table Management Allows effortless management of table layouts, seating arrangements, and reservations with real-time updates.
      Tips Management Simplifies tip tracking and distribution, with features for tip pooling and sometimes seamless IRS reporting.
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 12 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4/5 648 user ratings
    4/5 1,424 user ratings
    4.6/5 260 user ratings
    4.6/5 134 user ratings
    Rating Distribution
    • Excellent

      55.7%
    • Very Good

      21%
    • Average

      3.5%
    • Poor

      4.2%
    • Terrible

      15.6%
    • Excellent

      71.1%
    • Very Good

      5%
    • Average

      0.9%
    • Poor

      2.1%
    • Terrible

      20.9%
    • Excellent

      73.1%
    • Very Good

      20%
    • Average

      4.2%
    • Poor

      1.5%
    • Terrible

      1.2%
    • Excellent

      68.7%
    • Very Good

      28.4%
    • Average

      0%
    • Poor

      0%
    • Terrible

      3%
    User Sentiments

      Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering

      System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues

      User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting

      Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing

      Not Available

      Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service

      Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality

    Review Summary

    TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

    Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.

    Not Available

    Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.

    Pros & Cons
    • User-friendly interface and intuitive design
    • Comprehensive feature set for restaurant management
    • Robust reporting and analytics capabilities
    • 24/7 customer support
    • No commission charged on online orders
    • Occasional technical glitches
    • Limited customization options
    • Contactless table ordering and payments
    • EMV-compliant terminal for secure transactions
    • Real-time seating arrangements and menu updates
    • Integration with food delivery apps
    • Centralized management of online orders
    • Mixed reviews on system stability and reliability
    • Concerns raised about pricing and subscription cancellation
    Not Available
    Not Available
      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $69.0.
    • Free Trial Available
    • Starts at $189.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $29.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $89.0.
    Pricing Plans
    Monthly Plans Annual Plans

    TouchBistro $69.00 $69.00 per month

    Essential $189.00 $189.00 per month

    Premium $399.00 $399.00 per month

    Enterprise Custom

    Free Free

    Plus $29.00 $29.00 per month

    Premium Custom

    Basic $89.00 $109.00 per month

    Core $149.00 $179.00 per month

    Plus $289.00 $339.00 per month

     
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    Screenshots & Videos

    Screenshots Settings
    + 6 More
    Customers
    + 5 More
    Dining Room Retail
    + 2 More
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: New York, New York Founded in: 2011 Located in: Montreal, Canada Located in: 1 (855) 700-6000 Located in: Montreal, Canada
    Contact Details

    +1 888-342-0131

    https://www.touchbistro.com/

    +1-514-907-1801

    https://www.lightspeedhq.com/restaurant/

    Not available

    https://squareup.com/us/en/point-of-sale

    +1 514-907-1801

    https://www.lightspeedhq.com/pos/retail/

    Social Media Handles

    FAQs

    What are the key features offered by TouchBistro and LightSpeed Restaurant?

    Both TouchBistro and LightSpeed Restaurant offer comprehensive POS features such as barcode scanning, inventory management, customer account profiles, and loyalty programs.

    Which product provides better integration options?

    TouchBistro integrates with Sage Intacct, Quickbooks, MarketMan, and Xero, while LightSpeed Restaurant integrates with Omnivore.

    What are the alternative products to TouchBistro and LightSpeed Restaurant?

    Alternatives to TouchBistro include Toast, Clover, LightSpeed Restaurant, Square Point of Sale, and Square for Restaurants. Alternatives to LightSpeed Restaurant include eatPOS, Presto, Square for Restaurants, Paytouch, and Vend POS.

    How do TouchBistro and LightSpeed Restaurant handle online ordering?

    TouchBistro allows customers to order food online for takeout, while LightSpeed Restaurant provides online menus and contactless payment options.

    What are the strengths and weaknesses of TouchBistro and LightSpeed Restaurant?

    TouchBistro is praised for its ease of use, comprehensive features, and strong customer support, while LightSpeed Restaurant is known for its user-friendly interface, extensive features, and reporting capabilities.

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