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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
SumUp |
Featured
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Lightspeed Retail |
| Description | TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more | After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more | SumUp is a renowned financial technology firm with operations in 32 countries across three continents. It enables small business owners by making it simple, secure, and cost-effective for them to accept card payments in-store, in-app, and online. Over 2 million merchants utilize SumUp's card readers across the world. You may open a new business account in minutes by filling out an online application that is free, paperless, hassle-free, and has no hidden costs. In the UK, you may send and receive money instantaneously, and you can make limitless free bank transfers, both inbound and outbound. You have easy access to your account 24 hours a day, 7 days a week via your app or PC, allowing you to manage your business's finances whenever and wherever you want. For your business expenses, you get a free contactless Mastercard and can easily track your spending with the SumUp App. It enables you to use Apple Pay or Google Pay to make quick and easy payments at millions of places. It also comes with an easy-to-use application that allows you to handle orders, accept payments, and generate reports with ease. Read more | Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more |
| Pricing Options |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Highly Rated # 5 Fastest Growing | # 12 Highly Rated # 7 Fastest Growing |
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# 7 Highly Rated # 3 Fastest Growing |
| Total Features |
10 Features
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15 Features
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23 Features
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15 Features
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| Common Features for All |
Accounting Integration
Barcode Scanning
Commission Management
Customer Account Profiles
Delivery Management
Discount Management
Electronic Payments
Gift Card Management
Inventory Management
Loyalty Program
Multi-Location
Online Ordering
Ordering Automation
Pricing Management
Restaurant POS
Retail Management
Returns Tracking
Sales Tracking
Seperate Checks
Table Management
Tips Management
Touch Screen (Billing)
eCommerce
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Accounting Integration
Barcode Scanning
Commission Management
Customer Account Profiles
Delivery Management
Discount Management
Electronic Payments
Gift Card Management
Inventory Management
Loyalty Program
Multi-Location
Online Ordering
Ordering Automation
Pricing Management
Restaurant POS
Retail Management
Returns Tracking
Sales Tracking
Seperate Checks
Table Management
Tips Management
Touch Screen (Billing)
eCommerce
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Accounting Integration
Barcode Scanning
Commission Management
Customer Account Profiles
Delivery Management
Discount Management
Electronic Payments
Gift Card Management
Inventory Management
Loyalty Program
Multi-Location
Online Ordering
Ordering Automation
Pricing Management
Restaurant POS
Retail Management
Returns Tracking
Sales Tracking
Seperate Checks
Table Management
Tips Management
Touch Screen (Billing)
eCommerce
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Accounting Integration
Barcode Scanning
Commission Management
Customer Account Profiles
Delivery Management
Discount Management
Electronic Payments
Gift Card Management
Inventory Management
Loyalty Program
Multi-Location
Online Ordering
Ordering Automation
Pricing Management
Restaurant POS
Retail Management
Returns Tracking
Sales Tracking
Seperate Checks
Table Management
Tips Management
Touch Screen (Billing)
eCommerce
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| User Sentiments |
Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues |
User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing |
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Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality |
| Review Summary |
TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars. |
Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities. |
User reviews of SumUp highlight both its ease of use and speed of payment processing, with many praising the app's simplicity and next-day payouts. However, several users reported issues with customer service responsiveness, particularly regarding account verification, payment delays, and technical support. Some also experienced problems with their card readers, including unexpected device failures and difficulty obtaining replacements. While SumUp's customer service received praise for its helpfulness in certain instances, the inconsistency in support quality raises concerns about the company's reliability. |
Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses. |
| Pros & Cons |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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TouchBistro $69.00 $69.00 per month |
Essential $189.00 $189.00 per month Premium $399.00 $399.00 per month Enterprise Custom |
POS with Connect Lite $99.00 $99.00 per month POS with Connect Plus $199.00 $199.00 per month POS with Connect Pro $289.00 $289.00 per month |
Basic $89.00 $109.00 per month Core $149.00 $179.00 per month Plus $289.00 $339.00 per month |
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| Company Details | Located in: New York, New York Founded in: 2011 | Located in: Montreal, Canada | Located in: London, United Kingdom Founded in: 2011 | Located in: Montreal, Canada |
| Contact Details |
+1 888-342-0131 https://www.touchbistro.com/ |
+1-514-907-1801 https://www.lightspeedhq.com/restaurant/ |
+1 888-250-2164 https://www.sumup.com/en-us/ |
+1 514-907-1801 https://www.lightspeedhq.com/pos/retail/ |
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What are the key features offered by TouchBistro and LightSpeed Restaurant?
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