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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Startquestion logo
NPS Software

4.9 72 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

YesInsights logo
NPS Software

4.9 2 user ratings

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Overview

Description Startquestion is an online survey and form generation platform that can be used to capture customer feedback, run employee evaluations and market research programs. Since enabling a good customer experience is an important attribute of any business organisation, it is essential that the particular emphasises thorough customer feedback. For that, Startquestion can be an appropriate tool. By utilising this platform, a company can measure NPS (Net Promoter Score), CSAT, CES and other metrics alike. Further, an organisation can use Startquestion to run a survey once, set up recurring surveys or collect transactional feedback. A company can also use this platform to easily gather employee insights at scale. Moreover, Startquestion offers usability surveys that help organisations improve the UX and inbuilt features of the websites, apps or products without any IT involvement. Also, the market research surveys provided by this platform enables companies to validate their products or services based on audience feedback. With more than 10 years of experience, the top-notch customer support of Startquestion helps companies to achieve the highest goals. Read more YesInsights is a simple one question and NPS survey generation platform that helps businesses grow. With this platform, a company can discover what matters the most to their customers, clients and prospects. Further, YesInsights also help businesses frame questions that they would like to ask individual customers and in return receive honest and actionable feedback. By utilising the various survey forms available on this platform, a company can directly deliver one to their customers’ inboxes and get a fast response. Moreover, YesInsights provides companies with adequate email surveys and website surveys. Also, this platform can be utilised to create one-click surveys that are painless to answer. YesInsights allow organisations to align around customer happiness and get feedback to enhance the overall engagement levels. Further, this one question survey platform can be used to capture and view responses in real-time take action accordingly. YesInsights makes it easy to survey visitors on a company’s website based on their behaviour. The analytics provided help companies to discover roadblocks and eventually eliminate them. Read more
Pricing Options
  • Free Trial Available
  • Starts at $41.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0. Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    75%
  • Momentum
    73%
  • Popularity
    78%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    72%
  • Momentum
    65%
  • Popularity
    80%

Features

Total Features
27 Features
16 Features
Common Features for All
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multi-language Support Available in multiple languages to support global customers
    Offline Survey Allows users to complete the survey responses without requiring an internet connection.
    Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
    Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.
    Web Widget Survey Survey widgets that can be attached to your web page
  • + 24 More - Show Less
    • Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Customer NPS Helps to track customer loyalty towards a specific brand or service
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
      Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
      Employee NPS Helps to measure employee engagement and loyalty towards a business
      Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multi-language Support Available in multiple languages to support global customers
      Offline Survey Allows users to complete the survey responses without requiring an internet connection.
      Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
      Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
      Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
      SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
      Text Analytics Improves customer engagement by analyzing the available text data
      Third-party Integration Offers synchronization with third-party applications
      Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.
      Web Widget Survey Survey widgets that can be attached to your web page
  • + 13 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.9/5 72 user ratings
    4.9/5 2 user ratings
    Ratings Distribution
    • Excellent

      92.3%
    • Very Good

      7.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      85.7%
    • Very Good

      14.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $41.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $20.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Start $41.00 $49.00 per month

    Business $83.00 $99.00 per month

    Team $166.00 $199.00 per month

    Enterprise Custom

    YesInsights Solo $20.00 $20.00 per month

    YesInsights Essential $79.00 $79.00 per month

    YesInsights Professional $149.00 $149.00 per month

    YesInsights Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Share Survey screenshot
    + 2 More
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Warsaw, Poland Founded in: 2006 Located in: Scottsdale, Arizona Founded in: 2016
    Contact Details

    Not available

    https://www.startquestion.com/

    Not available

    https://www.yesinsights.com/

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