FeedbackLink vs YesInsights Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FeedbackLink

NPS Software

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

YesInsights

NPS Software

4.9 2 user ratings

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Overview

Description

FeedbackLink software is a platform used to collect reviews and customer feedback with a feedback link. Set up custom survey questions for customers to route complaints to the channels. The NPS is a score to measure the customer loyalty to automate business workflows. Small, Medium companies make use of the software. Read more

YesInsights is a simple one question and NPS survey generation platform that helps businesses grow. With this platform, a company can discover what matters the most to their customers, clients and prospects. Further, YesInsights also help businesses frame questions that they would like to ask individual customers and in return receive honest and actionable feedback. By utilising the various survey forms available on this platform, a company can directly deliver one to their customers’ inboxes and get a fast response. Moreover, YesInsights provides companies with adequate email surveys and website surveys. Also, this platform can be utilised to create one-click surveys that are painless to answer. YesInsights allow organisations to align around customer happiness and get feedback to enhance the overall engagement levels. Further, this one question survey platform can be used to capture and view responses in real-time take action accordingly. YesInsights makes it easy to survey visitors on a company’s website based on their behaviour. The analytics provided help companies to discover roadblocks and eventually eliminate them. Read more

Pricing Options

Free Trial Available
Starts at $15.0. Offers Custom plan.

Free Trial Available
Starts at $20.0. Offers Custom plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

62%
Popularity

70%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

72%
Momentum

65%
Popularity

80%

Features

Total Features	15 Features	16 Features
Common Features for All	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Question Branching Allows respondents to screen questions and give answer to the relevant questions only Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. Web Widget Survey Survey widgets that can be attached to your web page + 12 More - Show Less	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Question Branching Allows respondents to screen questions and give answer to the relevant questions only Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. Web Widget Survey Survey widgets that can be attached to your web page + 13 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.9/5 2 user ratings
Ratings Distribution	Not Available	Excellent 85.7% Very Good 14.3% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $15.0. Offers Custom plan.	Free Trial Available Starts at $20.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Learn $15.00 $15.00 per month Engage $39.00 $39.00 per month Soar $299.00 $299.00 per month Enterprise Custom	YesInsights Solo $20.00 $20.00 per month YesInsights Essential $79.00 $79.00 per month YesInsights Professional $149.00 $149.00 per month YesInsights Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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	View All FeedbackLink Alternatives	View All YesInsights Alternatives