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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | SmileBack is a customer satisfaction platform, built to be simple to use, but deep in insights. Monitor and gather your customer sentiment data with real-time analytics and dashboards. Segment, filter and use tags to gather insights from your data to better understand your business. Get instant reviews and critical comments by triggering surveys at the close of every service ticket. Create custom reports with ease to present your scores and comments to clients or colleagues. Read more | SoluCX is a cloud-based NPS Software. You can distribute the results of specific groups with exclusive access to your employees. See which operations, groups, units or employees have the best and worst NPS. Refine your analysis by filtering by levels, touchpoints, journeys, intervals, channels, etc. SoluCX offers several online reports for you to monitor performance and extract fundamental analysis to leverage the experience that your company provides. Build specific dashboards for each level of your organization with the information most relevant to them. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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14 Features
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Common Features for All |
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Polls (Voting)
Predictive Analysis
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Widget Survey
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Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Polls (Voting)
Predictive Analysis
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $83.00 $99.00 per month Growth $116.00 $139.00 per month Pro $150.00 $179.00 per month Pro + $183.00 $219.00 per month Enterprise $216.00 $259.00 per month |
SoluCX Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Wilmington, Delaware | Located in: Sao Jose dos Campos, Brazil Founded in: 2015 |
Contact Details |
+1 (646) 663-4433 https://smileback.com/ |
Not available https://solucx.com.br/ |
Social Media Handles |
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