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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | SmileBack is a customer satisfaction platform, built to be simple to use, but deep in insights. Monitor and gather your customer sentiment data with real-time analytics and dashboards. Segment, filter and use tags to gather insights from your data to better understand your business. Get instant reviews and critical comments by triggering surveys at the close of every service ticket. Create custom reports with ease to present your scores and comments to clients or colleagues. Read more | Thermostat is a robust Net Promoter Score (NPS) software, which uses simple yet detailed surveys to offer an accurate view of projected business growth. Several prominent companies such as Warner Music Group, Chatkit, eHealth, etc. depend on this platform’s expertly delivered services. The softwares one question functionality helps businesses eliminate long surveys and extract accurate customer feedback in an efficient manner. With comprehensive reporting facilities, Thermostat offers clear cut insights and various filters to assure easy access to multiple analyses in an instant. Also, users can store significant data in one place for unlimited durations to gain insight into trends over the years. The software is built to specifically create reports on NPS, letting businesses improve their decision-making skills in a planned way. Furthermore, Thermostat lets users easily set up their emails to receive regular updates regarding the latest scores and feedbacks. All processes within the platform are AI-powered and easily customisable letting businesses define fields to add specific categories and display scores with detailed views. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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16 Features
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Common Features for All |
Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Polls (Voting)
Predictive Analysis
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Polls (Voting)
Predictive Analysis
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $83.00 $99.00 per month Growth $116.00 $139.00 per month Pro $150.00 $179.00 per month Pro + $183.00 $219.00 per month Enterprise $216.00 $259.00 per month |
Free Free Pro $40.83 $49.00 per month Premium $82.50 $99.00 per month Enterprise $165.83 $199.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
+ 3 More
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Videos |
+ 2 More
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Not Available |
Company Details | Located in: Wilmington, Delaware |
Not available |
Contact Details |
+1 (646) 663-4433 https://smileback.com/ |
Not available https://thermostat.io/ |
Social Media Handles |
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