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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Social Intents logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IntelliTicks logo
Live Chat Software

5 3 user ratings

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Overview

Description Social Intents allows users to live chat to their website visitors in real-time in Microsoft Teams, Slack or any web-based chat console, provide brilliant customer service and sell more from the chat tool itself. Users can utilize powerful popups and full-screen overlays to increase conversions and eventually reduce visitor abandonment. Utilizing the conversion popup feature, users can build subscribers by creating their email list and generating the leads through their email template. Users can also automatically add emails to Constant Contact, MailChimp, and Campaign Monitor. Social Intents displays a custom call to action to the user when a visitor is about to bounce from their site. They can gather useful website feedback with simple surveys. Users can boost social sharing on their website by asking visitors for shares when they leave. The tool allows users to offer incentives to visitors when they are about to leave the site. They can also increase conversions with a question that the visitors can’t refuse. With the use of social sharing popovers, users can also build their Facebook, Twitter, and LinkedIn engagement. Read more IntelliTicks is an interesting software that utilises the combined power of AI and humans to back live chat for sales. It helps in creating a proactive and personalised zone for customers to express their demands. A plethora of features equipped within enables businesses to conduct automated interactions with their customers, seamlessly. The 24x7 sales representative keeps replying to customers from all over the world even when the human agents are away. The same AI chatbot makes answering repeated queries easy by auto-answering them immediately. For prospective leads, clients can take over the responsibility of handling them, from the AI chatbots as is found necessary. Thus ensuring that these leads are not left unattended and will ultimately leave them satisfied enough to enable conversion. Automated lead specific insights are generated by IntelliTicks that help clients to understand what their leads would like to focus on. The insights also intimate clients about lead prioritisation -hot, warm or cold leads. Further, real-time lead alerts are sent through emails, desktop notifications and mobile pings. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    64%
  • Momentum
    65%
  • Popularity
    75%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    66%
  • Momentum
    62%
  • Popularity
    75%

Features

Total Features
7 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online

    Reviews & Ratings

    User Rating
    4.4/5
    5/5 3 user ratings
    Ratings Distribution
    • Excellent

      57.1%
    • Very Good

      28.6%
    • Average

      14.3%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $19.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $20.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $19.00 $25.00 per month

    Premium $39.00 $52.00 per month

    Ultimate $79.00 $105.00 per month

    Enterprise Custom

    Free Free

    Starter $20.00 $25.00 per month

    Standard $80.00 $99.00 per month

    Plus $240.00 $299.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Social Intent screenshot
    + 2 More
    IntelliTicks screenshot
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: 404-669-6609 Located in: Haryana, India - 122002 Founded in: 2017
    Contact Details

    Not available

    https://www.socialintents.com/

    +91 7709 527 736

    https://www.intelliticks.com/

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