Browse Software
List Your Product
Loading...
Tidio Chat logo

Tidio Chat

  Add to Compare

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Social Intents logo
Live Chat Software

4.6 10 user ratings

Start Free Trial

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatSupport logo
Live Chat Software

4.7 39 user ratings

Start Free Trial

Overview

Description Social Intents allows users to live chat to their website visitors in real-time in Microsoft Teams, Slack or any web-based chat console, provide brilliant customer service and sell more from the chat tool itself. Users can utilize powerful popups and full-screen overlays to increase conversions and eventually reduce visitor abandonment. Utilizing the conversion popup feature, users can build subscribers by creating their email list and generating the leads through their email template. Users can also automatically add emails to Constant Contact, MailChimp, and Campaign Monitor. Social Intents displays a custom call to action to the user when a visitor is about to bounce from their site. They can gather useful website feedback with simple surveys. Users can boost social sharing on their website by asking visitors for shares when they leave. The tool allows users to offer incentives to visitors when they are about to leave the site. They can also increase conversions with a question that the visitors can’t refuse. With the use of social sharing popovers, users can also build their Facebook, Twitter, and LinkedIn engagement. Read more They believe in real people. Connection is about feeling heard. And even the most advanced chatbot in the world can’t offer your visitors that feeling. For true connection, you need real people ready to reach out and respond, whatever the channel. Real connection needs real people. We provide the platform for free, but it’s up to you to build those connections. There’s no need for payment info or lifelong contracts in our self-service plan. And regardless of the plan you choose, there are no hidden fees and we don't share your data with anyone. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    67%
  • Momentum
    65%
  • Popularity
    75%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    71%
  • Momentum
    61%
  • Popularity
    64%

Features

Total Features
7 Features
3 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online

    Reviews & Ratings

    User Rating
    4.6/5 10 user ratings
    4.7/5 39 user ratings
    Rating Distribution
    • Excellent

      70%
    • Very Good

      20%
    • Average

      10%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      76.9%
    • Very Good

      20.5%
    • Average

      2.6%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $19.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $19.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $19.00 $25.00 per month

    Premium $39.00 $52.00 per month

    Ultimate $79.00 $105.00 per month

    Enterprise Custom

    Free (Self Service) Free

    STARTUP (Supported Service) $19.00 $19.00 per month

    SUPPORT  (Supported Service) $49.00 $49.00 per month

    PRO(Supported Service) $59.00 $59.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Social Intent screenshot
    + 2 More
    Chat, Connect
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: 404-669-6609 Located in: 800-830-6507
    Contact Details

    Not available

    https://www.socialintents.com/

    Not available

    https://chatsupport.co/

    Social Media Handles

    Not available

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed