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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | SmileBack is a customer satisfaction platform, built to be simple to use, but deep in insights. Monitor and gather your customer sentiment data with real-time analytics and dashboards. Segment, filter and use tags to gather insights from your data to better understand your business. Get instant reviews and critical comments by triggering surveys at the close of every service ticket. Create custom reports with ease to present your scores and comments to clients or colleagues. Read more | Promoter Ninja is a cloud-based NSP Software. You can just add some columns to the CSV you upload and will automatically create filters for you. See NPS differences by product, geography or any other property you define. Your customers will answer the NPS question in their native language. Add their preferred language to your CSV and Promoter Ninja will do the rest. Add your logo and pick your colours to customize your NPS survey e-mail within the Promoter Ninja app, no coding knowledge required. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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16 Features
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Common Features for All |
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Multi-language Support
Polls (Voting)
Predictive Analysis
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Widget Survey
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Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Multi-language Support
Polls (Voting)
Predictive Analysis
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $83.00 $99.00 per month Growth $116.00 $139.00 per month Pro $150.00 $179.00 per month Pro + $183.00 $219.00 per month Enterprise $216.00 $259.00 per month |
Survey 1K Others Survey 10K Others Survey 100K Others |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos |
+ 2 More
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Not Available |
Company Details | Located in: Wilmington, Delaware |
Not available |
Contact Details |
+1 (646) 663-4433 https://smileback.com/ |
Not available https://www.promoter.ninja/ |
Social Media Handles |
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Not available |
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