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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | SmileBack is a customer satisfaction platform, built to be simple to use, but deep in insights. Monitor and gather your customer sentiment data with real-time analytics and dashboards. Segment, filter and use tags to gather insights from your data to better understand your business. Get instant reviews and critical comments by triggering surveys at the close of every service ticket. Create custom reports with ease to present your scores and comments to clients or colleagues. Read more | finfo Engage provides opportunities for greater engagement and feedback with 3 powerful features. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration, and overall satisfaction. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule a time that suits you. Pulse surveys are a way to measure your employee’s experience and happiness. In an emergency or when systems fail, communicating with your employees is a priority. Address this by preparing predefined messages and trigger words. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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12 Features
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Common Features for All |
Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Employee NPS
Feedback Management
Polls (Voting)
Predictive Analysis
Pulse Surveys
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Widget Survey
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Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Employee NPS
Feedback Management
Polls (Voting)
Predictive Analysis
Pulse Surveys
Reporting (Analytics)
SMS Surveys
Sentiment Analysis
Site Intercept Survey
Support Audio / Images / Video
Survey Builder
Text Analytics
Third-party Integration
Web Widget Survey
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Organization Types Supported |
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Modes of Support |
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User Rating |
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $83.00 $99.00 per month Growth $116.00 $139.00 per month Pro $150.00 $179.00 per month Pro + $183.00 $219.00 per month Enterprise $216.00 $259.00 per month |
Essentials Others Standard Others Plus Others |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: Wilmington, Delaware | Located in: Leeds, England Founded in: 2014 |
Contact Details |
+1 (646) 663-4433 https://smileback.com/ |
0800 689 1019 https://website.finfo.io/ |
Social Media Handles |
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Not available |
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