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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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4.6 262 user ratings

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Overview

Description ServiceWorks is a field service software. Leading analysts consider mobility to be a key tool in the pursuit of field service excellence that can help in gaining competitive advantage. Get real-time operational intelligence to drive efficiency and effectiveness of field service business.Boost your field service operation by configuring the platform to suit your business need. Read more Salesforce Maps (formerly known as MapAnything) is a leading provider of Location Intelligence solutions. This mapping and optimization technologies allow customers to increase the efficiency of their sales and service teams. This solutions provide visibility into the locations of customers, employees, and assets, enabling businesses to make better decisions, optimize routes, and improve customer service. The suite of Location Intelligence tools provides powerful insights that can help the customers make better decisions, save time and money, and increase customer satisfaction. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.99. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $25.0.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    74%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
3.8/5 85 user ratings
4.6/5 262 user ratings
Rating Distribution
  • Excellent

    43.5%
  • Very Good

    23.5%
  • Average

    14.1%
  • Poor

    7.1%
  • Terrible

    11.8%
  • Excellent

    62.6%
  • Very Good

    31.3%
  • Average

    5.3%
  • Poor

    0.4%
  • Terrible

    0.4%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.99. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $25.0.
Pricing Plans
Monthly Plans Annual Plans

Basic (Tier 1) $29.00 $29.00 per month

Standard (Tier 1) $69.00 $69.00 per month

Professional (Tier 1) $139.00 $139.00 per month

Premium (Tier 1) $299.00 $299.00 per month

Enterprise (Tier 1) $395.00 $395.00 per month

Custom (Tier 1) Custom

Basic (Tier 2) $29.99 $29.99 per user

Standard (Tier 2) $24.99 $24.99 per user

Professional (Tier 2) $19.99 $19.99 per user

Premium (Tier 2) $15.99 $15.99 per user

Salesforce Maps $75.00 $75.00 per user / month

Salesforce Maps Advanced $125.00 $125.00 per user / month

Territory Planning $75.00 $75.00 per user / month

Live Tracking $25.00 $25.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Creve Coeur, Missouri Founded in: 2015 Located in: Charlotte, North Carolina Founded in: 2009
Contact Details

Not available

https://service.works/index.html

1-800-664-9073

https://www.salesforce.com/products/sales-cloud/tools/empower-field-workforce/

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