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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Service Fusion logo
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RW3 SmartCall logo
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Overview

Description Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. Read more RW3 SmartCall is a retail execution and field sense management tool that provides its users with effective reporting solutions. It is integrated with a data-based MarketCheck application that enables field reps to carry out track distribution and retail audits at the store level. Both the apps have an ability to pull in POS and the relevant data, thus allowing users to generate tasks, questions and assignments for the field reps to conduct and follow. SmartCall offers retail activity optimization and guided selling functionalities to ensure a workforce with proper route guidance. The application comes with intuitive KPI scoreboards and visual analytics, which offer insights for the managers and field members, helping them to make informed decisions. RW3’s apps are totally customizable as per the needs of the users, and one can implement and roll out their turnkey applications within a few weeks. The applications come with a live customer support and have a dedicated team for account management that resolves issues and software errors instantly. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $125.0.
  • Free Trial Available
  • RW3 SmartCall Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    84%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%
SaaSworthy Awards # 8 Most Searched
Not Available

Features

Total Features
9 Features
10 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.4/5 123 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      61.8%
    • Very Good

      26.1%
    • Average

      5.3%
    • Poor

      3.4%
    • Terrible

      3.4%
    Not Available
    Review Summary

    Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $125.0.
    • Free Trial Available
    • RW3 SmartCall Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $125.00 $125.00 per month

    Plus $186.00 $186.00 per month

    PRO $339.00 $339.00 per month

    RW3 SmartCall Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GPS Fleet Tracking Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Suite, Texas Located in: Austin, TX
    Contact Details

    Not available

    https://www.servicefusion.com/

    Not available

    https://www.rw3.com/rem-field-sales-apps/

    Social Media Handles

    Not available

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