Workiz vs SAP Field Service Management Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Workiz

Field Service Management Software

4.6 228 user ratings

Start Free Trial

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SAP Field Service Management

Field Service Management Software

4.3 15 user ratings

Start Free Trial

Overview

Description	Workiz is a smart customer relationship management and field service management platform and an ideal communication software solution that caters to on-demand service businesses such as appliance repair, locksmith, and carpet cleaning. It allows business owners to manage all activities in one place, track and monitor every job, and organize all communication between clients, technicians, and agents. Workiz is an advanced cloud-based software that promises to manage every aspect of your business with its functionalities in the field or the office or after hours. It comes with the exclusive features of estimates, scheduling, customized field, workflows, business reports, scheduling, and an extensive service phone system. With Workiz, users get a straightforward solution that enables service merits to manage the business's payment processing, scheduling, and invoicing. It additionally offers smart tools for inventory management, team management, client management, and job scheduling. Online payments and online booking features are also offered along with call tracking service with this software. Workiz is explicitly built for small and medium-sized on-demand Field Service business activities. Users also get a mobile app for smooth functioning and easy access. Read more	With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more
Pricing Options	Free Trial Available Starts at $65.0.	Free Trial Not Available SAP Field Service Management Offers Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 85% Reviews 88% Momentum 67% Popularity 83%	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 66% Momentum 60% Popularity 60%
SaaSworthy Awards	# 4 Fastest Growing	Not Available

Features

Total Features	7 Features	10 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 4 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 228 user ratings	4.3/5 15 user ratings
Rating Distribution	Excellent 75.4% Very Good 18% Average 3.1% Poor 1.3% Terrible 2.2%	Excellent 46.7% Very Good 46.7% Average 0% Poor 6.7% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $65.0.	Free Trial Not Available SAP Field Service Management Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter $65.00 $79.00 per month Team $169.00 $199.00 per month Professional $299.00 $359.00 per month	SAP Field Service Management Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Fieldd 5 Based on 8 Ratings Workiz Vs Fieldd Service CRM Workiz Vs Service CRM Call of Service 4.6 Based on 31 Ratings Workiz Vs Call of Service Easy Field Services Workiz Vs Easy Field Services SmartServ 4.6 Based on 68 Ratings Workiz Vs SmartServ	Fieldd 5 Based on 8 Ratings SAP Field Service Management Vs Fieldd Easy Field Services SAP Field Service Management Vs Easy Field Services ServiceWorks 3.8 Based on 85 Ratings SAP Field Service Management Vs ServiceWorks Service CRM SAP Field Service Management Vs Service CRM Oracle Field Service Cloud 4.1 Based on 91 Ratings SAP Field Service Management Vs Oracle Field Service Cloud
	View All Workiz Alternatives	View All SAP Field Service Management Alternatives