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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software. Read more | With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
9 Features
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10 Features
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Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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API Support |
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User Rating |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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SmartServ Custom |
SAP Field Service Management Custom |
View Detailed Pricing
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View Detailed Pricing
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Oracle Field Service Cloud
4.1 Based on 91 Ratings SAP Field Service Management Vs Oracle Field Service Cloud |
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Seattle, Washington | Located in: Walldorf, Germany |
Contact Details |
+1 206-826-9074 https://www.smartserv.io/ |
Not available https://www.sap.com/products/field-service-management.html?btp=b9aa86f0-b3bc-4ce1-aaca-adc65f1b1643 |
Social Media Handles |
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