Home/Business Instant Messaging Software/Slack vs Rocket.Chat
Updated on: February 4, 2023

Compare Slack vs Rocket.Chat

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Overview

Summary

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. ..read more

Rocket Chat provides greater transparency in chatting with the team members or clients through its channel and private groups. The app, unlike emails, takes away the need for CC/BCC categorization and lets the user open up the conversation. The team chat option allows the user to collaborate and communicate as a group through the medium of audio or video calls. It also facilitates screen sharing, thereby allowing users to share information and other important details right in the chat. With username restriction and admin transparency, Rocket Chat ensures a secure and safe workspace. The software is trusted by leading blockchain innovators such as Aragon, Hyperledger, Golem, Brave and Tokenly among others. Rocket Chat uses real-time translation for the messages to be converted between two users as per their convenience. The user interface of the app has been translated to over 50 languages which are more than any other team chat service. The customization option of the software is highly comprehensive. One can add or remove features and give the app a manual look by picking out one’s own plugins and themes. The collaboration platform of Rocket Chat is specially designed keeping in mind the workflow of a user or firm. ..read more

PinChat allows you to communicate with customers via a URL or QR code, across platforms and App, simple and fast. If you are currently running a retail store, an e-commerce business, an online platform, or you are simply an individual seller, PinChat is designed just for you. ..read more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California

Wilmington, Delaware / +1 415-914-8131

Singapore

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free
The quickest and easiest way to try Slack

$US0/mth

  • Access to 10,000 of your team’s most recent messages
  • 10 integrations with other apps like Google Drive, Office 365 and many more
  • 1:1 voice and video calls between teammates

Features:

PRODUCTIVITY BASICS

  • Message history - 10k of your team’s most recent messages
  • Relevant people, channels and files in search results
  • Integrations with other apps - 10
  • File storage - 5 GB total
  • Workspaces - 1

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication

ADMINISTRATION

  • Manage channel posting permissions - Limited to # general channel only

CALLS

  • Voice and video calls - One-to-one only

SUPPORT

  • Access to customer support - Standard support
Pro
$2.67 /Month

Pro
More power for small teams who want better collaboration

$US2.67/mth*

  • All the benefits of Free and:
  • The full context of your organization’s message history at your fingertips
  • Timely info and actions in one place with unlimited integrations
  • Face-to-face communication with group voice and video calls of up to 15 teammates
  • Secure collaboration with outside organizations or guests from within Slack

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 10 GB per team member
  • Workspaces - 1
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organisations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • OAuth with google

COMPLIANCE

  • Custom retention policies for messages and files

ADMINISTRATION

  • Manage channel posting permissions - Limited to # general channel only
  • Custom user groups

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support - 24/7 support
Business
$5 /Month

Business+
Scale your business, increase productivity and keep your teams connected

$US5/mth*
All the goodness of Pro, and:

  • Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • Compliance requirements met with data exports for all messages
  • Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 20 GB per team member
  • Workspaces - 1
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • OAuth with google
  • SAML-based single sign-on(SSO)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support - 24/7 support with four-hour first response time
  • 99.99% guaranteed uptime SLA
Enterprise Grid
Custom

Enterprise Grid
Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth

All the greatness of Business+, and:

  • Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
  • Large scale collaboration and alignment with support for up to 500,000 users
  • Streamlined administration with centralized controls and customizable policies
  • Tailored support with a designated account and customer success team

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 1 TB per team member
  • Workspaces - Unlimited
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • SAML-based single sign-on(SSO)
  • Slack enterprise key management - Add-on
  • Integration with enterprise mobility management (EMM)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Support for HIPAA compliance
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning
  • Support for integrations with data loss prevention (DLP), e-discovery, and offline backup providers
  • Domain claiming
  • Custom terms of service

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support -24/7 priority support with four-hour first response time
  • 99.99% guaranteed uptime SLA
  • Designated account and customer success team
View Price Page
Community (Self-Managed)
Free

For teams that are ready to control and centralize their communication.

Features

  • Recommended 1k Users
  • Unlimited Message History
  • 10.000 Monthly Push Notifications
  • Omnichannel Basic (Livechat included)
  • LDAP Basic Sync
  • End-to-End Encryption
  • Customizable User Permission
  • Guest Users
Pro (Self-Managed)
$3 /User/Month

billed Yearly

For workforce teams ready to increase productivity through powerful communication with unlimited customization possibilities

Features

  • Includes features of Community plan, plus
  • Unlimited Users
  • Social Network Login
  • 25.000 Monthly Push Notifications
  • Omnichannel Standard
  • SLA: Standard
  • Online Ticket Creation
  • Phone Support (Critical only)
Enterprise (Self-Managed)
Custom

For high-level developers who need simplified scalability and unlimited management with total support for implementation

Features

  • Includes features of Pro plan, plus
  • High Scalability
  • Message Audit Panel / Audit Logs
  • Unlimited Push Notifications
  • LDAP Enhanced Sync
  • SLA: Premium
  • Engagement Dashboard
  • Secured Push Notifications
Bronze (Cloud)
$2.4 /User/Month

Minimum of 10 users

For teams to simplify, control and integrate their communication

Features

  • Unlimited Message History
  • Unlimited Push Notifications
  • 5 integrations
  • LDAP Basic Sync
  • Omnichannel Basic (Livechat included)
  • End-to-End Encryption
  • SLA: Basic
  • Guest Users
Silver (Cloud)
$4.8 /User/Month

Minimum of 10 users

For workforce teams ready to increase their productivity through communication, accessing more tools and features.

Features

  • Includes features of Bronze plan, plus
  • Whitelabel
  • Custom Domain
  • 100 integrations
  • Customizable User Permission
  • Omnichannel Standard
  • Social Network Login
  • SLA: Standard
  • Multifactor Authentication
Gold (Cloud)
Custom

For high-level business developers, needing to simplify complex scalability, management and unlimited features.

Features

  • Includes features of Silver plan, plus
  • High Availability
  • Message Audit Panel / Audit Logs
  • 1000 integrations
  • LDAP Enhanced Sync
  • Omnichannel Premium
  • Engagement Dashboard
  • SLA: Premium
  • Secured Push Notifications
View Price Page
Free
Free

Popular with individuals or small teams

Features

  • Unlimited chat links
  • 100 MAU (One user from one device is MAU)
  • Export chat data
  • Customized chat link
  • Customized PinBoard
  • Basic data analytics
  • Free Message Notification
Advanced
$32 /Month

Best fit for SMBs

Features

  • All functions of Free Plan
  • Unlimited chat links
  • 500 MAU
  • Customized survey
  • Customized chat widget
  • Chatbot editor
  • Advanced data analytics
Enterprise
Custom

According to your requirements and scenario

Features

  • Unlimited chat links
  • Billed by MAU usage
  • Integration with inner system
  • Full customization
  • Priority support
View Price Page

SCREENSHOTS

Slack Screenshots
View 7 screenshot(s)
Rocket.Chat Screenshots
View 2 screenshot(s)
PinChat Screenshots
View 11 screenshot(s)

INTEGRATIONS

    NA
  • Freedcamp
  • Drupal
  • Cognito Forms
  • Confluence
  • FileCloud
  • Zapier
  • MailChimp
  • Nextcloud
  • Jira
  • Zoom
    NA

ALTERNATIVES

Top alternatives to Slack

Notion
Notion
Asana
Asana
Google Chat
Google Chat
Trello
Trello
Jira
Jira

Top alternatives to Rocket.Chat

People Element
People Element
Distance Matrix API
Distance Matrix API
Slack
Slack
Mattermost
Mattermost
Glossary bot
Glossary bot