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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Rocket.Chat logo
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zulip logo
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Overview

Description Rocket Chat provides greater transparency in chatting with the team members or clients through its channel and private groups. The app, unlike emails, takes away the need for CC/BCC categorization and lets the user open up the conversation. The team chat option allows the user to collaborate and communicate as a group through the medium of audio or video calls. It also facilitates screen sharing, thereby allowing users to share information and other important details right in the chat. With username restriction and admin transparency, Rocket Chat ensures a secure and safe workspace. The software is trusted by leading blockchain innovators such as Aragon, Hyperledger, Golem, Brave and Tokenly among others. Rocket Chat uses real-time translation for the messages to be converted between two users as per their convenience. The user interface of the app has been translated to over 50 languages which are more than any other team chat service. The customization option of the software is highly comprehensive. One can add or remove features and give the app a manual look by picking out one’s own plugins and themes. The collaboration platform of Rocket Chat is specially designed keeping in mind the workflow of a user or firm. Read more Zulip combines the immediacy of real-time chat with an email threading model. Drag a file into the compose box and they'll upload and preview it for you. Sharing and discussing work with teammates has never been easier. Discuss code with ease using Markdown code blocks (and syntax highlighting). And discuss blocks of text with ease with block quotes. Customize Zulip’s markup to automatically link back to your issue tracker or GitHub when you type “#1235” or a commit ID. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    98%
  • Momentum
    67%
  • Popularity
    84%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    77%

Features

Total Features
19 Features
Not Available
Common Features for All
    @Mentions Receive instant alerts for tagged mentions and direct messages.
    AI Summary AI-Powered Native Summarization
    Channels and Spaces Public or private spaces for team communication
    Cloud Storage Provides an online storage space to store data
    Cross-Platform Access Available on web, desktop, and mobile platforms.
    Direct Message Private messaging directly between users.
    Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
    Emojis and Reactions Built-in visual reactions
    External User Access Controlled access for people outside the workspace or organization
    File Sharing A simple way to share files instantaneously with the team
    Group Chat Direct chat between more than two users
    Message Catch Up Helps to view your latest unread messages across board instantly with ease
    Message History and Archiving Long-term retention of conversation data.
    Message Scheduling Set future delivery times for messages
    Message Search Search past conversations using keywords.
    Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
    Video Calling Video calls to allow better discussion and exchange of ideas
  • + 16 More - Show Less
    • Not Available

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.4/5 477 user ratings
    4.5/5 36 user ratings
    Rating Distribution
    • Excellent

      56.2%
    • Very Good

      30.4%
    • Average

      9.4%
    • Poor

      1.5%
    • Terrible

      2.5%
    • Excellent

      63.9%
    • Very Good

      27.8%
    • Average

      5.6%
    • Poor

      0%
    • Terrible

      2.8%
    User Sentiments

      Open Source Platform, Extensive Customization Options, Ease of Use, Effective Team Communication

      Mobile App Performance Issues, Occasional Software Instability, Complex Initial Setup & Configuration, Limited Free Features

      Not Available
    Review Summary

    Rocket Chat is praised for its open-source nature, flexibility, and customizability. Users appreciate its real-time communication features like chat, video conferencing, and file sharing. Its seamless integration with various platforms and its affordability compared to similar tools are also highlighted. However, some reviewers mention occasional glitches, a learning curve for new users, and limited reporting and analytics capabilities as areas for improvement. Overall, Rocket Chat is valued for its adaptability, cost-effectiveness, and strong communication features, making it a popular choice for teams looking for a customizable and open-source collaboration platform.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $8.0. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Starts at $6.67. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter (Secure team collaboration) Free

    Pro (Secure team collaboration) $8.00 $8.00 per user / month

    Enterprise (Secure team collaboration) Custom

    Starter (Citizen engagement) Free

    Enterprise (Citizen engagement) Custom

    Free (Cloud) Free

    Standard (Cloud) $6.67 $6.67 per user / month

    Community support (On-Premise) Free

    Enterprise (On-Premise) Custom

     
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    View Detailed Pricing

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    Alternatives

     

    Screenshots & Videos

    Screenshots Rocket.Chat Demo
    + 1 More
    Zulip Topic
    + 3 More
    Videos Video Thumbnail
    + 3 More
    Not Available

    Vendor information

    Company Details Located in: Wilmington, Delaware Founded in: 2015 Located in: Cambridge, Massachusetts
    Contact Details

    +1 415-914-8131

    https://rocket.chat/

    Not available

    https://zulip.com/

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