RingCentral Office vs iPlum in September 2026

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RingCentral Office

VoIP Providers

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more

iPlum is a VoIP application designed to help businesses implement interactive voice response (IVR)-based automatic call attendants and manage calls and messages using the internet or phone's network. Read more

Pricing Options

Free Trial Available
Starts at $19.99.

Free Trial Not Available
Starts at $8.99. Offers Custom plan.

SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

77%
Momentum

60%
Popularity

69%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

68%
Popularity

66%

Features

Total Features	10 Features	0 Features
Common Features for All	Call Analytics Provides insights on call duration, abandonment rates, quality metrics and more Call Conferencing Ability to connect multiple participants in a single call. Call Routing Directs calls to the appropriate agent or department Call Waiting Enables you to manage incoming calls while already engaged in a conversation E911 Support Emergency calling services tied to user location, required in many regions. IP Calling Facility to make and receive phone calls over the internet instead of traditional phone lines International Calling Plans Cost-effective calling options for global businesses. Multi-Currency Enables payment and collection in multiple currencies. Multi-device Support Works across multiple devices such as PC and Mobile Voicemail Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription. + 7 More - Show Less	Call Analytics Provides insights on call duration, abandonment rates, quality metrics and more Call Conferencing Ability to connect multiple participants in a single call. Call Routing Directs calls to the appropriate agent or department Call Waiting Enables you to manage incoming calls while already engaged in a conversation E911 Support Emergency calling services tied to user location, required in many regions. IP Calling Facility to make and receive phone calls over the internet instead of traditional phone lines International Calling Plans Cost-effective calling options for global businesses. Multi-Currency Enables payment and collection in multiple currencies. Multi-device Support Works across multiple devices such as PC and Mobile Voicemail Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Sentiments	Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support	Not Available
Review Summary	RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.	Not Available
Pros & Cons	Robust communication and collaboration platform Seamless communication between employees and clients Simplifies workflow with easy message forwarding, file sharing, and task management Reduces email clutter with dedicated threads and folders Enterprise-grade security for audio and video calls Occasional technical glitches and integration issues	Designed for businesses to implement interactive voice response (IVR)-based automatic call attendants Manages calls and messages using the internet or phone's network Limited information available for a comprehensive analysis

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $19.99.	Free Trial Not Available Starts at $8.99. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials $19.99 $29.99 per user / month Standard $24.99 $34.99 per user / month Premium $34.99 $44.99 per user / month Ultimate $49.99 $59.99 per user / month	iPlum Phone (Call, Text) $8.99 $11.90 per user / month FAX $8.99 $11.99 per user / month HIPAA Compliance Custom Finance, Legal, Mortgage Custom
	View Detailed Pricing	View Detailed Pricing

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Alternatives

	Voxbi Ringover RingCentral Office Vs Ringover Vonage Business RingCentral Office Vs Vonage Business 4PSA VoipNow RingByName	OpenPhone 4 530 ratings iPlum Vs OpenPhone RingCentral Contact Center Continent Telecom IP PBX VOIPReview 4.5 2 ratings MyOperator 4.1 110 ratings
	View All RingCentral Office Alternatives	View All iPlum Alternatives

Screenshots & Videos

Videos

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Vendor information

Company Details

Located in: Belmont , California Founded in: 2003

Located in: Silicon Valley, California Founded in: 2015

Contact Details

+1 877-989-5460

https://www.ringcentral.com/

Not available

https://iplum.com/

Social Media Handles

Linkedin 223K

Twitter 64K

Facebook 58K

Youtube 15K

Apple App Store 587K

Twitter 103

Facebook 979

Youtube

Google Play 715K

Apple App Store 14K

FAQs

What are the key features of RingCentral Office?

RingCentral Office offers features like seamless communication, file sharing, task management, and dedicated threads for organized collaboration.

How does RingCentral Office ensure security?

RingCentral Office adheres to enterprise-grade security measures to safeguard audio and video calls, ensuring the privacy and confidentiality of communications.

What are the integration capabilities of RingCentral Office?

RingCentral Office integrates with various external tools, including Zoho CRM, Microsoft Dynamics 365 for Sales, Salesforce, Zendesk Support, and Okta, enabling seamless data exchange and enhanced decision-making.

What are the alternatives to RingCentral Office?

Some alternatives to RingCentral Office include Ringover, Voxbi, RingByName, AT&T Office@Hand, and 4PSA VoipNow, each offering unique features and capabilities.

What are the strengths of iPlum?

iPlum excels in providing interactive voice response (IVR)-based automatic call attendants, allowing businesses to manage calls and messages efficiently using the internet or phone's network.

RingCentral Office vs iPlum : Full Comparison 2026

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