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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more | Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
10 Features
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0 Features
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| Common Features for All |
Call Analytics
Call Conferencing
Call Routing
Call Waiting
E911 Support
IP Calling
International Calling Plans
Multi-Currency
Multi-device Support
Voicemail
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Call Analytics
Call Conferencing
Call Routing
Call Waiting
E911 Support
IP Calling
International Calling Plans
Multi-Currency
Multi-device Support
Voicemail
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| User Sentiments |
Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support |
Ease of Setup, Call Forwarding, Business Line Separation, Professional Voicemail Mobile App Glitches, Inaccurate Inbox, Lack of Call Recording, Poor SMS/MMS Support |
| Review Summary |
RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution. |
Based on extensive analysis of reputable review platforms, users generally have positive experiences with the product. Reviewers frequently highlight the system's ease of use, reliable call quality, and helpful customer support. Many users appreciate the range of features offered, such as voicemail transcriptions, call recording, and mobile app accessibility. While some users mention occasional technical glitches or limitations in certain aspects, overall, the reviews suggest users find value in the product's user-friendly interface, dependable performance, and comprehensive features. |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $19.99 $29.99 per user / month Standard $24.99 $34.99 per user / month Premium $34.99 $44.99 per user / month Ultimate $49.99 $59.99 per user / month |
True Solo $14.00 $18.00 per month Solo Plus $25.00 $32.00 per month Small Business $55.00 $70.00 per month |
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| Screenshots | Not Available |
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| Company Details | Located in: Belmont , California Founded in: 2003 | Located in: Boston, Massachusetts |
| Contact Details |
+1 877-989-5460 |
Not available |
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