productboard |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more | UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 20 Fastest Growing |
Not Available
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| Total Features |
10 Features
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11 Features
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| Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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| User Rating |
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| User Sentiments |
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User-friendly Interface, Effective Feedback Management, Centralized Feedback Repository, Extensive Integrations Limited Customization Options, Reporting Limitations, Outdated Design, Text Formatting Issues |
| Review Summary |
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Users appreciate UserVoice for its user-friendly interface, customization capabilities, and ability to capture and organize customer feedback. Many find it easy to set up and use, with features that help gather valuable feedback from customers. The segmentation and prioritization tools are also praised, enabling efficient handling of feedback. However, some users have reported occasional technical glitches and a need for more advanced features and integrations. Additionally, the pricing plans may not suit all budgets, especially for startups and small businesses. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom |
UserVoice Custom |
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View Detailed Pricing
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View Detailed Pricing
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GrowthScore
4 Based on 1 Ratings 
SatisMeter
4.8 Based on 42 Ratings 
eNPS
4.7 Based on 3 Ratings 
Promoter Ninja
4.8 Based on 4 Ratings |
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| Screenshots |
+ 6 More
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| Company Details | Located in: Palo Alto, CA Founded in: 2015 | Located in: San Francisco, CA - 94111 Founded in: 2007 |
| Contact Details |
+1650 564 7289 https://www.retently.com/ |
Not available https://www.uservoice.com/ |
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