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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Retail Pro logo
Retail Software

4.2 100 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ShopKeep logo
Retail Software

4.2 1,687 user ratings

Visit Website

Overview

Description Retail Pro is a flexible and scalable retail management software and it can be customized to satisfy your specific retail business requirements. It is backed by several useful functionalities like POS, employee/staff management, customer management, KPI reporting functionalities, etc.This web-based software can be accessed across different platforms.The software facilitates streamlining every important aspect of your retail management process.Retail Pro helps in keeping the customers informed about the status of their web-ordered products.It comes with a completely customizable UI and is very user-friendly.Your workflow can be optimized suitably for achieving efficiency and saving time. Read more ShopKeep now Lightspeed is a POS and retail software that strives to offer solutions consisting of point of scale, eBusiness, and payment processing, which helps to extend growing and emerging businesses. ShopKeep by Lightspeed offers wide scope for businesses by being useful in configuring an eCommerce store, potentially managing their employees and inventory, integrated invoice management, having access to real-time sales reports, and much more. After the amalgamation, ShopKeep by Lightspeed has acquired more ability and resources, making it easier to proliferate product innovation. Besides all these changes, the success of the businesses remains consistent, and their utmost concern. ShopKeep is not less than any back office for the users, where all the moving parts of the business can be handled in a single online portal, making it a clear choice for the businesses. The services and features of point sale systems offered by ShopKeep greatly help the users sell their products and services across various channels; users can also maintain their day-to-day operations and acquire payments. The platform offers a free trial for testing and trying its features in order to assist you in making the right choice before buying a subscription plan. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $119.0. Offers Custom plan.
  • Free Trial Available
  • ShopKeep Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    80%
  • Momentum
    68%
  • Popularity
    87%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    62%
  • Popularity
    91%

Features

Total Features
9 Features
9 Features
Common Features for All
    Customer Database Helps with a collection of data assembled from each customer.
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Multi-Location Helps to manage business affairs across multiple sales channel
    Purchasing Acquiring goods or services required for the business at minimal cost
    Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
    Sales Tracking Helps to track sales systematically
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 6 More - Show Less
    • Customer Database Helps with a collection of data assembled from each customer.
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Multi-Location Helps to manage business affairs across multiple sales channel
      Purchasing Acquiring goods or services required for the business at minimal cost
      Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
      Sales Tracking Helps to track sales systematically
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.2/5 100 user ratings
    4.2/5 1,687 user ratings
    Rating Distribution
    • Excellent

      46%
    • Very Good

      38%
    • Average

      10%
    • Poor

      3%
    • Terrible

      3%
    • Excellent

      66%
    • Very Good

      13.4%
    • Average

      5.4%
    • Poor

      3%
    • Terrible

      12.2%
    User Sentiments
      Not Available

      User-Friendly Interface, Comprehensive Reporting, Excellent Customer Support, Extensive Integrations

      Unreliable Hardware, Poor Inventory Management, Frequent Software Glitches, Inflexible Contract Terms

    Review Summary

    Retail Pro is a cloud-based retail management software praised for its user-friendly interface, customization options, and comprehensive set of features, including inventory management, POS functionality, customer relationship management, reporting, and analytics. However, some users have voiced concerns regarding system stability, occasional glitches, and a learning curve associated with its advanced capabilities. Overall, Retail Pro is a robust solution that meets the diverse needs of retail businesses, but users may need to invest time in training and onboarding to fully utilize its potential.

    Overall, users praise ShopKeep for its ease of use, comprehensive features, and excellent customer support. Commonly cited advantages include intuitive interface, efficient inventory management, robust reporting capabilities, and the ability to customize the system to fit specific business needs. However, some users have expressed concerns regarding occasional glitches, limited integration options, and the pricing structure. Additionally, a few reviewers have reported issues with the mobile app's functionality.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $119.0. Offers Custom plan.
    • Free Trial Available
    • ShopKeep Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Pay as you Grow $119.00 $119.00 per month

    Retail Pro Custom

    ShopKeep Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots screenshots
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    Videos Video Thumbnail Video Thumbnail
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    Vendor information

    Company Details Located in: Folsom, CA Located in: New York, NY - 10016
    Contact Details

    +1 916 605 7200

    https://www.retailpro.com/

    +1 800-820-9814

    https://www.shopkeep.com/

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