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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Repuso is a review aggregation tool that helps website owners to collect social proof reviews and showcase them on their websites. Users can depend on the particular to display their visitors' satisfied testimonials, written by real people, which ultimately improves the conversion rate of their website seamlessly. The working mechanics of Repuso is quite simple and is also very quick to implement. Moreover, the software can be used to monitor all the social media channels of website owners and collect reviews written by customers as per convenience. Repuso also asks users to select their favourite reviews within the internal dashboard that are to be displayed in the widgets. This helps with website conversion enhancement in real-time. With Repuso, website owners can integrate powerful reviews from Facebook, Twitter, Instagram, Zendesk, iTunes, Google Play, Airbnb and many other popular platforms of their choice. The platform comes as a General Data Protection Regulation (GDPR) compliant tool, ensuring complete safety and protection of the stored data. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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Total Features |
7 Features
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5 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Platforms Supported |
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User Rating |
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Ratings Distribution |
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Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Basic $9.00 $12.00 per month Enhanced $19.00 $27.00 per month Agency $23.00 $33.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: California, United States | Located in: Tel Aviv, Israel |
Contact Details |
1-800-561-3357 https://birdeye.com/ |
Not available https://repuso.com/ |
Social Media Handles |
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