Relativity vs Exterro Comparison

Relativity

Payment Processing Software

4.6 525 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Exterro

eDiscovery Software

4.5 103 user ratings

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Overview

Description

Relativity eDiscovery software helps to identify quickly significant issues in compliance projects and in investigations & litigation. Managing huge volume of data becomes simple and organized using Relativity. It is a highly popular eDiscovery tool that comes designed with multiple relevant and useful features. Case analytics help in providing deeper insights into the given cases to take smarter decisions, for stronger outcomes. Discussion threads feature allows posting comments and views on a topic for ensuring better collaboration among the teammates. It allows doing keyword search, full text extraction, metadata extraction, topic clustering, indexing & tracking documents. Read more

Exterro is an end-to-end solution that manages data across compliance, litigation, and privacy obligations. The Exterro Orchestrated E-Discovery Suite allows the users to manage, measure, and eventually optimize e-discovery processes, thus unifying every phase of e-discovery across the EDM. The platform’s Legal Governance, Risk, and Compliance (GRC) solutions enable the user to address their privacy, compliance, legal ops, e-Discovery, security requirements, and litigation risks effectively, efficiently, and comparatively at a lower cost. Exterro’s e-discovery and privacy software are accessible for users as individual products or a complete end-to-end orchestrated solution. The E-Discovery products include Legal Hold, Legal Project Management, Data Management, ECA or Collection or Processing, Review, and Production. The Privacy products include Data Inventory, Data Subject Access Request, Data Retention, Vendor Risk Profiling, and Consent Management. The Risk Management or Compliance products include File Analysis, Data Source Discovery, Incident and Breach Management, Employee Change Monitor, FOIA/PRR Response, and Policy Management. Read more

Pricing Options

Free Trial Not Available
Relativity Offers Custom plan.

Free Trial Not Available
Exterro Offers Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

97%
Momentum

65%
Popularity

88%

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 525 user ratings	4.5/5 103 user ratings
Rating Distribution	Excellent 67% Very Good 26.1% Average 5.7% Poor 0.6% Terrible 0.6%	Excellent 60.2% Very Good 32% Average 6.8% Poor 1% Terrible 0%
User Sentiments	User-friendly Interface, Powerful Search Functionality, Robust Analytics Features, Extensive Customization Options Occasional Performance Issues (Slowness/Latency), Complex Administrative Features, Limited Mobile Functionality, Relativity Server Feature Gaps Compared to RelativityOne	User-friendly interface, Excellent customer support, Extensive integrations, Robust legal hold functionality Slow performance, Limited customization options, Confusing reporting features, Technical glitches/bugs
Review Summary	Users praise Relativity's advanced features for e-discovery and data analysis, commending its intuitive interface, robust search capabilities, and customizable workflows. They appreciate its ability to handle large datasets efficiently and its integration options with other legal and business applications. However, some reviewers mention occasional performance issues and a learning curve for new users. Overall, users find Relativity to be a powerful tool for managing complex legal matters and making data-driven decisions.	Reviewers applaud Exterro for its user-friendly interface, robust features, and excellent customer support. Its intuitive design simplifies e-discovery processes, enabling even novice users to quickly grasp the software's functionality. The comprehensive feature set streamlines tasks such as data collection, processing, review, and production. Furthermore, Exterro's customer support team receives consistent praise for their responsiveness, knowledge, and willingness to go the extra mile. These positive sentiments are reflected in Exterro's high star ratings and numerous positive reviews across various platforms.
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Pricing

Pricing Options	Free Trial Not Available Relativity Offers Custom plan.	Free Trial Not Available Exterro Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Relativity Custom	Exterro Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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