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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website. Read more Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $229.0. Offers Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    85%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.3/5 17 user ratings
Ratings Distribution
Not Available
  • Excellent

    48.5%
  • Very Good

    42.4%
  • Average

    6.1%
  • Poor

    0%
  • Terrible

    3%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $229.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Rowboat $15.00 $15.00 per month

Speedboat $150.00 $150.00 per month

Yacht $300.00 $300.00 per month

Growth $229.00 $229.00 per month

Turbo Growth $579.00 $579.00 per month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Raaft Screenshot
+ 1 More
Mopinion screenshot
+ 2 More
Videos Not Available Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Bend, Oregon Located in: Rotterdam, The Netherlands Founded in: 2013
Contact Details

Not available

https://www.raaft.io/

+31 10 8200075

https://mopinion.com/

Social Media Handles

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