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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionPro logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crowdsignal logo
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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.5 540 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,677 user ratings

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Overview

Description A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones. Read more Crowdsignal is an intuitive survey tool that helps businesses create flexible and customised surveys as per convenience. It can also be used to create polls, forms and quizzes with 14 questions, including multiple-choice, Likert scales and free type. The tool allows users to customise the feel and look of individual surveys and polls besides creating brand-wise logos and colours in an inefficient manner. There are a variety of pre-made themes that companies can use or build a new one from scratch. Businesses can use their own URL to share their surveys or quizzes and watch their results in real-time. Moreover, they can also use filters to analyse essential data and view where their responses are coming from. The results can be exported to other people in PDF, Excel, CSV, XML or Google Docs formats. Crowdsignal provides Captcha, IP, password and Email protections in order to prevent automated bots from filling out the answers in the feedback. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more
Pricing Options
  • Free Trial Available
  • Starts at $129.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    86%
  • Momentum
    69%
  • Popularity
    90%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    72%
  • Momentum
    62%
  • Popularity
    76%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    68%
  • Popularity
    89%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    62%
  • Popularity
    88%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated
Not Available
# 11 Highly Rated # 3 Fastest Growing # 5 Highly Rated # 10 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 1,144 user ratings
4.2/5 37 user ratings
4.5/5 540 user ratings
4.6/5 2,677 user ratings
Rating Distribution
  • Excellent

    68.2%
  • Very Good

    24.8%
  • Average

    3.2%
  • Poor

    1.6%
  • Terrible

    2.2%
  • Excellent

    54.1%
  • Very Good

    21.6%
  • Average

    18.9%
  • Poor

    2.7%
  • Terrible

    2.7%
  • Excellent

    70%
  • Very Good

    17.2%
  • Average

    6.9%
  • Poor

    2%
  • Terrible

    3.9%
  • Excellent

    69.6%
  • Very Good

    24.9%
  • Average

    3.8%
  • Poor

    0.4%
  • Terrible

    1.2%
User Sentiments

    Ease of Use, Customer Support, Variety of Question Types, Robust Reporting & Analytics

    Limited Customization Options, Occasional Technical Issues, Limited Features in Free Version, Confusing Navigation for Advanced Features

    Not Available

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

Review Summary

QuestionPro garners praise for its user-friendly interface and comprehensive features that empower users to create sophisticated surveys and gather valuable insights. Users commend its intuitive drag-and-drop functionality, wide range of question types, and customization options. The platform's reporting capabilities are highly regarded for their detailed analytics and actionable insights. Additionally, QuestionPro's customer support is lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in certain advanced features.

Not Available

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $129.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials Free

Advanced $129.00 $129.00 per month

Team Edition Custom

Free Free

Premium $15.00 $25.00 per month

Business $45.00 $59.00 per month

Team $29.00 $29.00 per user / month

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

Free Free

Basic (Surveys) $19.00 $39.00 per month

Starter (Surveys) $39.00 $59.00 per month

Business (Surveys) $79.00 $79.00 per month

Professional (Surveys) $249.00 $249.00 per month

Enterprise (Surveys) Custom

Professional (CX Suite) $249.00 $249.00 per month

Enterprise (CX Suite) Custom

Performance (360 Assessments) $299.00 $299.00 per month

Free (Reputation Management) Free

Starter (Reputation Management) $79.00 $99.00 per month

Platform (Full Suite) Custom

 
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Screenshots & Videos

Screenshots QuestionPro screenshot
+ 6 More
Analytics screenshot
+ 1 More
Not Available Conditional Formatting
+ 7 More
Videos Video Thumbnail
+ 3 More
Not Available Video Thumbnail
+ 2 More
Video Thumbnail
+ 5 More

Vendor information

Company Details Located in: Beaverton, Oregon Founded in: 2002

Not available

Located in: Columbia, South Carolina Founded in: 2013 Located in: Palo Alto, California Founded in: 2017
Contact Details

+1 (800) 531-0228

https://www.questionpro.com/

Not available

https://crowdsignal.com/

Not available

https://www.cognitoforms.com

+1 800-481-0410

https://surveysparrow.com/

Social Media Handles

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