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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Help Desk Software

5 2 user ratings

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Overview

Description Empower customer service team with Pythia software, the AI-enhanced platform seamlessly integrated within Zendesk. Pythia brings to the table sophisticated tools designed to elevate customer interactions through smart, AI-driven suggestions. It provides a keen comprehension of agent performance and macro utilization, affording managers the insights to refine responses and strategies effectively. Meanwhile, its powerful analytics engine enables the filtration and exportation of reports, ensuring data is both accessible and actionable. With the additional capability to swiftly categorize and route incoming tickets, Pythia streamlines the support workflow, matching queries to the best-suited agent within minutes, thereby optimizing response times and ultimately revolutionizing the customer experience Read more Snappy software is a Helpdesk software to automate workflow with email ticketing system. Engage your customers with pre-written content into support tickets. Manage tickets by assigning staff priorities, and tags to optimize repetitive tasks. Track your team's performance with reports to measure the business solutions. Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $0.02.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    73%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
5/5 2 user ratings
Rating Distribution
Not Available
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $0.02.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Basic (Health Check) $79.00 $99.00 per month

Advanced (Health Check) $109.00 $139.00 per month

Basic (Ticket Classifier) $0.02 $0.02 per ticket

Advanced (Ticket Classifier) $0.05 $0.05 per ticket

Advanced Macros $15.00 $15.00 per user / month

Advanced Shortcuts $15.00 $15.00 per user / month

Macros Reporting $75.00 $75.00 per month

Snappy $15.00 $15.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Health Check Snappy screenshot
Videos Video Thumbnail Not Available

Vendor information

Company Details Located in: Minsk, Belarus Founded in: 2019 Located in: Ontario, Canada
Contact Details

+1 302 208 8875

https://pythia.cc/

Not available

https://www.g2.com/products/snappy/reviews

Social Media Handles

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