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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

protel PMS logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

The Booking Factory logo
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Overview

Description protel PMS is an intuitive hotel property management system (PMS) that helps hotels boost their guest experience. It saves a lot of time for the operating teams so they can focus more on their guests. The solution offers users an easy interface for booking processes and payment procedures. For the front desk, it can be used to check-in visitors, look up a profile, make reservations, change guests’ rooms and process check out facilities. protel PMS also helps to post charges, print invoices and streamline payments. It also comes equipped with essential features like currency exchange and exchange rate, invoice generation along with invoicing history. The housekeeping management facility is backed by the software’s drag-and-drop functionality, colour coded columns and attendant sheets. The software also offers a comprehensive maintenance schedule and prioritises tools for proper maintenance. Further, protel PMS can be integrated with 1000+ other software and platforms for better business management and best guest experiences. Read more The Booking Factory is a comprehensive property management software that enables businesses to get various booking related tasks monitored on the go and invest more time on individual guests. The software comes with a detailed dashboard where users can track live feed for incoming reservations, check-ins and check-outs for the day and even KPIs for the next 30 days. It also includes a calendar with a modified view, enabling seamless business management. The Booking Factory enables managers to add seasonality pricing, occupancy or room-based pricing/restrictions visible to multiple employees. It is a secure software that uses up-to-date encryption mechanisms and follows the latest HTTPS protocols. Further, with The Booking Factory, users get access to detailed data reports offering proper insights into related booking activities. The software also enables hotels to create a database of their returning guests, so they can offer discounts or loyalty points as needed. Finally, automated emails, charges and personalised triggers help with the easing of burden over employees. Read more
Pricing Options
  • Free Trial Not Available
  • protel PMS Offers Custom plan.
  • Free Trial Available
  • The Booking Factory Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    62%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    76%

Features

Total Features
10 Features
5 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
  • + 7 More - Show Less
    • Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3.5/5 31 user ratings
    4.7/5 12 user ratings
    Rating Distribution
    • Excellent

      29%
    • Very Good

      25.8%
    • Average

      22.6%
    • Poor

      9.7%
    • Terrible

      12.9%
    • Excellent

      66.7%
    • Very Good

      33.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • protel PMS Offers Custom plan.
    • Free Trial Available
    • The Booking Factory Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    protel PMS Custom

    Standard Custom

    Channels Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Bookings
    + 3 More
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Atlanta, Georgia Located in: Haarlem, North Holland
    Contact Details

    +1 888 511 7879

    https://www.protel.net/solutions/pms/

    +44 20 3608 7660

    https://thebookingfactory.com/

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