MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
| Description | Peakon software is a platform used to collect employee feedback and build business in real-time. Engage Employees to increase productivity and measure the performance with metrics to optimise your employee experience. Nurture leadership in your organisation with data-driven insights from Peakon. HR Managers, Small, Medium and Large companies make use of the software. Read more | Qualtrics Employee Experience is a comprehensive employee engagement monitoring software that uses accurate surveys and feedback to gauge employee interaction levels and commitments alike. This platform serves over 11,000 globally leading brands like IBM, Under Armour, Cathay Pacific, Spotify, and more. Exceptional features delivered by the particular empower managers to create a comprehensive action plan to facilitate employee engagement levels and team unity mechanisms in real-time. They can also depend on the platform to reduce unnecessary and costly attrition, monitor organisational KPIs and employee productivity levels in real-time. Furthermore, businesses can create digital open doors for employees to channelise essential feedback from workers whenever it suits them. In-built surveys help companies capture ongoing feedbacks to drive organisational change. Also, the platform delivers safe and welcoming space for all employees to share their thoughts anonymously. Beyond this, the feedback received is converted into actionable insights to drive impact and foster improvement. Read more | Effectory is a leading provider of employee listening solutions in Europe. It serves as a unified portal for all feedback tools. Based on the current situation, Effectory helps professional leaders gain proper insights and create an effective workforce. Also, with this provider businesses can increase employee engagements through action-oriented feedback. To make the best first impression, Effectory provides the newest employees with the best onboarding experiences. It further allows businesses to capture feedback and topics in a heartbeat. With this employee listening solution, one can investigate the issues that stand in the way of an organisation’s growth. Furthermore, one can use Effectory’s insights of departing employees to uncover the hidden truths about the organisation and minimise unnecessary departures. People analytics provided by this platform allows users to link the feedback from employees to the organisation’s performance. Another significant tool of Effectory is Teamie. This online tool for teams offers immediate insight into team dynamics as well as practical advice for improvement. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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| User Sentiments |
User-friendly interface, In-depth analytics and insights, Effective communication and feedback tools, Actionable insights and recommendations Complex initial setup, Limited third-party integrations, Lack of granular reporting options, Confusing scoring system |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Peakon is a cloud-based employee feedback and engagement platform that empowers organizations to gather and analyze employee feedback, measure employee engagement, and take action to improve the employee experience. Users praise Peakon for its user-friendly interface, customizable surveys, and actionable insights. They also appreciate the platform's ability to integrate with other HR systems and its robust reporting capabilities. However, some users have reported experiencing occasional technical glitches and limited customization options for surveys. Overall, Peakon is a well-received platform that helps businesses collect valuable employee feedback and drive positive change within their organizations. |
Qualtrics Employee Experience is generally viewed favorably, with users praising its user-friendliness, robust data analysis features, and ability to gather valuable employee feedback. The platform is particularly helpful for conducting 360-degree surveys and generating insights for improving employee engagement, performance, and retention. Users appreciate the ease of setting up surveys and dashboards, but some find the platform's complexity and cost to be potential downsides. While some users report issues with data integration or specific features, the overall sentiment is positive, with users highlighting the platform's value for streamlining operations and enhancing employee experiences. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Workday Peakon Employee Voice Custom |
Qualtrics Employee Experience Custom |
Essential Listening Custom Pro Listening Custom Premium Listening Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: Copenhagen, Denmark | Located in: Drive Provo, Utah | Located in: Amsterdam, The Netherlands Founded in: 1996 | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
+45 (0) 89 88 7938 https://www.workday.com/en-us/products/employee-voice/overview.html |
+1 385-203-4999 https://www.qualtrics.com/employee-experience/employee-engagement/ |
+31 20 30 50 103 |
+1 415-418-7506 |
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