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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Oracle Field Service Cloud is a Field Service Management Software. Deliver better service experiences while increasing the efficiency and effectiveness of your field organization. Automate field service scheduling and optimize work based on your unique requirements, all while maintaining a real-time view of your field force. Empower your mobile workforce with AI and machine learning capabilities, web-based and mobile applications, and flexible, intuitive collaboration tools. Read more | ReachOut Suite is a cloud-based platform for managing field service delivery. Audits and inspections, work order management, and surveys are all important components. There are additional on-premise deployment options. Users can utilise ReachOut to plan, schedule, dispatch, and track work, as well as deliver and analyse field services. A drag-and-drop interface allows users to control team usage and distribute work. Field personnel can update job details from the job site using mobile apps for iOS and Android, and workers are automatically notified of scheduling changes. Users can monitor earlier activity and historical client purchases from a single dashboard in the ReachOut customer repository, which records client interaction history. From a smartphone or a desktop, users may create adjustable and repeatable inspection workflows using a guided data gathering interface. An online knowledge base, email, and teleconference are all available for assistance. ReachOut Suite includes GPS tracking for employees, allowing managers to see where their employees are in real time and be alerted when jobs are running late. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
11 Features
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10 Features
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Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Platforms Supported |
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API Support |
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Review Summary |
Oracle Field Service Cloud is generally well-received by users, with many positive reviews highlighting its robust scheduling and dispatching capabilities, ease of use, and ability to enhance field service operations. It is praised for its comprehensive features such as work order management, inventory tracking, and customer relationship management. However, some users have expressed concerns about its pricing and occasional technical issues. Overall, Oracle Field Service Cloud seems to be a reliable and user-friendly solution for field service management, with a strong focus on streamlining operations and improving efficiency. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Oracle Field Service Cloud Custom |
Basic Free Premium $12.00 $12.00 volume pricing Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Salesforce Field Service
4.5 Based on 358 Ratings Oracle Field Service Cloud Vs Salesforce Field Service
SAP Field Service Management
4.3 Based on 15 Ratings Oracle Field Service Cloud Vs SAP Field Service Management |
Scheduling Suite
5 Based on 4 Ratings |
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Videos |
+ 1 More
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+ 2 More
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Company Details | Located in: Redwood Shores, California | Located in: White Plains, New York |
Contact Details |
Not available https://www.oracle.com/cx/service/field-service-management/ |
+1 914-615-9171 https://www.reachoutsuite.com/ |
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