Trustpilot |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. Read more | Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
Not Available
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# 8 Fastest Growing # 9 Most Popular |
| Total Features |
6 Features
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6 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Review Summary |
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Users find Mentionlytics easy to use and appreciate its comprehensive monitoring and analytics features. They also value the ability to track brand mentions across multiple platforms and languages. However, some users have reported issues with data accuracy and occasional glitches in the platform's functionality. Additionally, some users have expressed concerns about the pricing structure, suggesting that it may be too expensive for small businesses or individuals with limited budgets. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Optimum Feedback Custom |
StartUp $29.00 $29.00 per month Essential $99.00 $99.00 per month Advanced $189.00 $189.00 per month Pro $299.00 $299.00 per month Agency $899.00 $899.00 per month Custom Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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+ 5 More
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| Videos |
+ 1 More
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| Company Details | Located in: Manchester, United Kingdom | Located in: New York, United States |
| Contact Details |
Not available https://optimumfeedback.com/ |
+1 (845) 233-6563 https://www.mentionlytics.com/ |
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