Spike.sh vs OnPage Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spike.sh

Incident Management Software

4 1 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnPage

Incident Management Software

4.5 5 user ratings

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Overview

Description

Spike.sh software is a platform used to manage incidents and monitor the services to resolve and increase customer satisfaction. Receive alerts on Phone calls, SMS, Email and Slack. Identify activity log of alerts and can reassigns incidents to team to measure the performance of teams. Generate reports in form of Graphs to understand repeated incidents and fix them in minutes. Small, Medium companies make use of the software. Read more

OnPage is a secure smartphone app for incident alert management that allows response teams to monitor and manage incidents and get the most from their digital tech investments. It offers rock-solid escalation tools, on-call capabilities, and persistent notification service that are used by physicians and IT teams to guarantee that important alerts are never missed during the times of need. OnPage assists organizations with all of their important notification requirements, whether it's to decrease IT infrastructure downtime or reduce incident reaction time for healthcare professionals. With OnPage, critical alerts are always delivered to the appropriate responders at the perfect time. It simplifies communication processes and accelerates problem resolution for response teams. OnPage’s cutting-edge technology is used by hospitals, security operations centres (SOCs), DevOps, supply chain operations, and many other organisations to minimise communication resistance between team members and guarantee outstanding alarm response. It offers secure two-way communication and the texts are SSL encrypted and only message participants can see them. Additionally, you can eliminate manual mistakes by scheduling the on-call staff as an escalation group with OnPage. Read more

Pricing Options

Free Trial Available
Starts at $7.0.

Free Trial Available
Starts at $13.99.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

60%
Momentum

64%
Popularity

71%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

87%
Momentum

60%
Popularity

80%

Features

Total Features	9 Features	7 Features
Common Features for All	Audit Trail A record of changes made in chronological order of a user or activity Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Safety Management Precautionary measure to ensure the risks are estimated and mitigated Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 6 More - Show Less	Audit Trail A record of changes made in chronological order of a user or activity Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Safety Management Precautionary measure to ensure the risks are estimated and mitigated Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4/5 1 user ratings	4.5/5 5 user ratings
Ratings Distribution	Excellent 0% Very Good 100% Average 0% Poor 0% Terrible 0%	Excellent 64.2% Very Good 28% Average 4.7% Poor 1.7% Terrible 1.3%
Review Summary	Not Available	Users generally appreciate the product's ease of use, user-friendly interface, and the wide range of features it offers. They find it helpful for tracking and resolving incidents, managing tasks, and communicating with team members. However, some users have reported issues with the product's reliability, occasional bugs, and a learning curve for new users. Additionally, some users have expressed concerns about the product's pricing and the lack of customization options.
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Pricing

Pricing Options	Free Trial Available Starts at $7.0.	Free Trial Available Starts at $13.99.
Pricing Plans Monthly Plans Annual Plans	Spike.sh $7.00 $7.00 per user / month	Onpage $13.99 $13.99 per user / month Enterprise Silver $22.99 $22.99 per user / month Enterprise Gold $28.99 $28.99 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	StatusCast Incident Management Spike.sh Vs StatusCast Incident Management Incident.io 4.9 Based on 126 Ratings Spike.sh Vs Incident.io Mission Manager 5 Based on 1 Ratings Spike.sh Vs Mission Manager YetiCloud Spike.sh Vs YetiCloud Amixr Spike.sh Vs Amixr	StatusCast Incident Management OnPage Vs StatusCast Incident Management PagerTree OnPage Vs PagerTree Amixr OnPage Vs Amixr Mission Manager 5 Based on 1 Ratings OnPage Vs Mission Manager AlertOps 4.7 Based on 113 Ratings OnPage Vs AlertOps
	View All Spike.sh Alternatives	View All OnPage Alternatives