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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Voxco Survey software is an online survey creation platform that makes creating, delivering, and analyzing online surveys easier. It offers a data collecting tool that makes the process of gathering feedback easier by providing businesses with survey tools that make surveying a breeze. With Voxco, you get pre-built survey templates that make the construction and design of surveys much easier. It employs a drag-and-drop interface to do a variety of activities, including survey construction, question morphing, and survey previewing. The platform enables you to conduct complex face-to-face, phone, and online surveys with simplicity. You can collect feedback from customers using online channels such as pop-ups, social media, web surveys, and email using Voxco. You can analyse survey data using live dashboards, in-depth reports, and complicated statistical analysis. With its No-Code interface, it offers you features for different aesthetic themes, survey question types, smart survey logic, and advanced survey branching, to engage your survey responders. Additionally for maximum social effect, you get sophisticated scripting tools and can safely manage massive data sets with Voxco Survey Software. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular |
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Total Features |
13 Features
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17 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Use, Detailed Reporting & Analytics, Seamless Survey Distribution, Real-time Feedback Lack of Mobile Application, Limited Customization Options, Limited Integration Options, Inaccurate CSAT Calculation |
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Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Voxco Survey Custom |
View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings |
Vevox
4.8 Based on 332 Ratings |
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Bratislava, Slovakia Founded in: 2012 | Located in: +1 514 861-9255 |
Contact Details |
Not available https://www.nicereply.com/ |
Canada https://www.voxco.com/ |
Social Media Handles |
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