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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Survey Kiwi is a strategic survey monitoring tool that can be used to generate professional surveys and forms in three simple steps. The curated outcomes can be shared with clients via WhatsApp, email, QR codes, SMS and social networking sites as per need. Moreover, Survey Kiwi gets a customisable interface, with a variety of intuitive tools that brands can use to incorporate identities of their own, by adding in images, colours, logos and fonts within the curated survey forms. One can also add videos from time to time. Survey Kiwi plays an essential role in decision making, by providing access to a powerful data analysis engine incorporated with real-time results, adequate reports and filters alike. Educational institutes, eCommerce businesses, retail outlets, event managers, HR professionals and customer experience analysers depend on Survey Kiwi to get their day to day tasks streamlined on the go. The software also provides real-time integration with external platforms like Google Analytics, HubSpot and Google Sheets to facilitate active decision making. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular |
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Total Features |
13 Features
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12 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Bronze $7.00 $9.00 per month Silver $32.00 $39.00 per month Gold $57.00 $69.00 per month |
View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings |
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Videos |
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Company Details | Located in: Bratislava, Slovakia Founded in: 2012 | Located in: Vicente López, Argentina Founded in: 2015 |
Contact Details |
Not available https://www.nicereply.com/ |
Not available https://surveykiwi.com/ |
Social Media Handles |
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