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Typeform |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Cognito Forms |
| Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more | Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular |
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# 11 Highly Rated # 3 Fastest Growing |
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Ease of Use, Detailed Reporting & Analytics, Seamless Survey Distribution, Real-time Feedback Lack of Mobile Application, Limited Customization Options, Limited Integration Options, Inaccurate CSAT Calculation |
Excellent Customer Support, Customizable Surveys, Ease of Use, Personalized Reports Limited Design Customization, Occasional Bugs, Complex Advanced Logic, Expensive High-Tier Plans |
Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features |
| Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
User reviews for PointerPro highlight its strengths in creating assessments and surveys, with users praising its ease of use, intuitive design, and robust customization options. The platform is particularly appreciated for its ability to generate personalized reports. However, some users express concerns about lacking flexibility in report display options and the complexity of advanced features, suggesting a need for improved user interface and more comprehensive documentation. While customer support is generally praised for its responsiveness and helpfulness, users do note that support hours may not be ideal for all time zones. |
Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Essential $41.58 $49.00 per month Professional $58.25 $69.00 per month Enterprise Custom ReportR Custom |
Individual Free Pro $15.00 $15.00 per month Team $35.00 $35.00 per month Enterprise $99.00 $99.00 per month |
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| Company Details | Located in: Bratislava, Slovakia Founded in: 2012 | Located in: Antwerp, Belgium | Located in: Columbia, South Carolina Founded in: 2013 |
| Contact Details |
Not available https://www.nicereply.com/ |
Not available https://pointerpro.com/ |
Not available https://www.cognitoforms.com |
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