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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | myPresences is an online presence and reputation management software that helps to increase your business outreach to make it adapt to the online competition. Have questions regarding online business such as listing and registration of company, responding to reviews or how to improve online presence? This software answers them all. Expand your business by increasing online presence, enhancing your reputation through ratings and reviews and ensure online visibility by working smarter. Be engaging and make a strong online presence while being to the point with a consistent quality content production. This app allows users to be readily available on searches and other web portals. Monitor your reports online and accordingly improve your online rankings. Be present on almost everything online through this software’s analytics and KPIs. List down the places to expand your business online in a strategical manner and choose your category of business. Manage your reviews online and try to reply to all as that boosts customers confidence and your online reputation. Increase your visibility online by SEO approach a dashboard for real-time performance analysis in the different sectors of your presence. Read more |
Pricing Options |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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Total Features |
7 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Present $12.00 $14.50 per month Aware $24.16 $29.00 per month Involved $40.83 $49.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 7 More
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+ 3 More
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Videos |
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Company Details | Located in: California, United States | Located in: Brisbane, Australia Founded in: 2013 |
Contact Details |
1-800-561-3357 https://birdeye.com/ |
+61 412 187 670 https://www.mypresences.com/ |
Social Media Handles |
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