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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Skedulo is a platform for managing intelligent mobile workforces. We assist businesses in managing their mobile workforces in order to delight consumers and engage staff. Skedulo is the new norm for efficiency among deskless workers. For the 80 percent of worldwide professionals who do not work in a traditional office setting, Skedulo creates deskless productivity software. There are 2.7 billion deskless workers globally, ranging from personnel in fixed location facilities to frontline mobile field workers. Skedulo's Deskless Productivity Cloud has been utilised by DHL, Sunrun, the American Red Cross, and hundreds of other enterprises to book over 35 million appointments throughout the world. The Skedulo Deskless Productivity Cloud assists organisations in greatly simplifying scheduling, gaining visibility and control over job scheduling and workforce utilisation, providing employees with an intuitive app to help them better perform their day-to-day operations, providing actionable analytics on their workforce, and lowering operating costs. Skedulo, which was founded in 2013, is based in San Francisco and has operations in Australia, Vietnam, and the United Kingdom. Softbank, Microsoft's investment firm M12, Costanoa Ventures, and Blackbird have all invested over $115 million in the company so far. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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8 Features
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Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Schedulers $79.00 $79.00 per user / month Mobile workers $59.00 $59.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos |
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: San Francisco, California Founded in: 2013 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 866-716-0720 https://www.skedulo.com/ |
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