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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Fieldd software is a field service management solution that provides a completely optimal solution comprising online bookings, CRM, POS, and automated scheduling and expediting. This software makes the expediting process easy as it offers artificial intelligence to organize all appointments and prompt staff monitoring activities to enhance great customer experiences. When users are thinking of initiating their business, they must be concerned about their customer's convenience. With Fieldd, users can engage with their consumers with services and personalize their business with various logos and colors. Moreover, they can also maximize their sales funnel by sending quotes and estimating the potential consumers using the drag and drop feature. Also, this software offers service applications and white labels to customer booking applications empowered by artificial intelligence. Fieldd is the best software for field service management, and unlike the other platforms, it keenly targets prioritizing and automating the consumer experiences right from the moment the user's consumers book their services online. Fieldd software is greatly helpful for small, medium, and large businesses. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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| Total Features |
7 Features
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11 Features
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| Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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| Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Fixed $49.00 $49.00 per month Flex $69.00 $69.00 per month Advanced $199.00 $199.00 per month Pro $349.00 $349.00 per month Corporate $999.00 $999.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Melbourne, Australia Founded in: 2019 |
| Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 604-800-8811 https://fieldd.co/ |
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