|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | FieldCircle is an ideal choice for maintenance and field service CRM operations. The features present in this platform are capable of making managerial tasks easier and more effective. The top-rated field service team ensures smooth management of field operations and asset monitoring. FieldCircle makes it increasingly convenient to enhance team efficiency and the transparency of operations. The available features let companies decide and set team goals along with priorities. This further ensures the utilisation of time properly along with an enhanced rate of productivity. The client organisation thus gets to make data-driven decisions along with adept visibility and tracking of field operations. The customer information in one place implements upselling and cross-selling opportunities. It also brings the much-required transparency in operations for the identification of patterns along with possible red flags that might be derogatory for the company. For the registered team members, FieldCircle provides phone-enabled services for them to collaborate flexibly from any device. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
Not Available
|
Total Features |
7 Features
|
0 Features
|
Common Features for All |
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
|
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Rating Distribution |
|
Not Available
|
Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
mHelpDesk Custom |
FieldCircle Custom |
View Detailed Pricing
|
View Detailed Pricing
|
|
|
|
Videos |
+ 2 More
|
+ 1 More
|
Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Irving, Texas |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 214.214.4510 https://www.fieldcircle.com/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.