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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Field Nation is a skilled technician searching and management platform, helping out businesses in the US and Canada with their essential task management. At this platform, businesses can find qualified workers with the right training insights facilitating seamless operations while on the field. Businesses get to search across 100,000 technicians that have the right skill set convenient for a particular project. From point-of-sale to ATMs and networking to data storage, Field Nation works as a comprehensive marketplace where businesses get to find the right kind of technicians to do their job at the right time. It also comes with a team of experts who are active 24/7/365, offering relevant solutions to user-generated queries over the phone. Field Nation is a browser-based platform and does not require any download or installation from the business part. Apart from that, it is also capable of handling payment and tax documentation metrics related to individual users, besides offering seamless integration facilities with popular ERP, CRM, and IT management solutions. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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8 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Field Nation Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos |
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Minneapolis, Minnesota Founded in: 2008 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1-877-573-4353 https://www.fieldnation.com/ |
Social Media Handles |
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