Conduit Field Force Management vs mHelpDesk Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Conduit Field Force Management

Field Service Management Software

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

mHelpDesk

Field Service Management Software

4.3 1,193 user ratings

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Overview

Description	Conduit Field Force Management cloud-based field service management software can speed up, improve, streamline and organize all necessary tasks associated. Real-time operation control and employment of advanced technology in the management control make the software a good choice. Users will benefit from flexible & robust reporting in real-time and a comprehensible dashboard. Offline access is allowed. Conduit Field Force Management features job scheduling, real-time job tracking, route optimization, smart data-driven analytics, billing and invoicing. Users will find help in doing documents management with greater ease and efficiency. The software features a simple user interface. Doing performance analysis is easy with this tool. Read more	mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more
Pricing Options	Free Trial Not Available Conduit Field Force Management Offers Custom plan.	Free Trial Available mHelpDesk Offers Custom plan.
SW Score & Breakdown	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 89% Reviews 60% Momentum 60% Popularity 66%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 84% Reviews 88% Momentum 63% Popularity 88%
SaaSworthy Awards	Not Available	# 10 Fastest Growing # 3 Most Popular

Features

Total Features	8 Features	7 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 5 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.3/5 1,193 user ratings
Rating Distribution	Not Available	Excellent 59.1% Very Good 24.1% Average 7.2% Poor 3.4% Terrible 6.2%
Review Summary	Not Available	Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility.
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Pricing

Pricing Options	Free Trial Not Available Conduit Field Force Management Offers Custom plan.	Free Trial Available mHelpDesk Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Conduit Field Force Management Custom	mHelpDesk Custom
	View Detailed Pricing	View Detailed Pricing

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	View All Conduit Field Force Management Alternatives	View All mHelpDesk Alternatives