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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | AgileField is a field service management software for the mid-market and the first to introduce a comprehensive methodology, AgileField, for advancing field service capabilities, improving profitability and customer satisfaction. AgileField combines their mobile-friendly, flagship SaaS application, AgileFSM together with an integrated set of technologies, processes, reports, controls, and learning materials that serves as a "step-by-step" guide for improving operational and financial performance. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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2 Features
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Common Features for All |
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
AgileField Custom |
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View Detailed Pricing
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FSM Grid
5 Based on 1 Ratings |
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Arizona, United States |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
1-888-990-2637 https://www.agilefieldinc.com/ |
Social Media Handles |
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