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3.4 455 user ratings

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Overview

Description Mercury is a smart banking solution built to help small-size companies and startups scale. It’s a banking system for startups that wants to power the next generation of companies and help them ease their finance operations. Businesses can open FDIC-insured bank accounts that come with API access, team management, virtual cards, and a lot more. Businesses can open an account right from their laptop, making the whole process simple, efficient, and secured. Users can make the right decisions in real-time using the tool with cash flow analytics, instant runway estimates, and programmatic payments. Startups and businesses can send money with just three clicks by ACH, wire or check. It allows users to find any transaction that they’ve ever made in seconds and see where they are making and spending money in real-time. Users can keep secure with fluent 2-factor authentication and full activity logs. Businesses can easily control what features the employees can access and what they do not want them to use. Read more Novo is a banking platform that provides better business deposit accounts to today’s companies and is powered by a network of FDIC-insured community banks. Novo is bringing small business banking into the modern age with easy-to-use tools for founders on the go. Read more
Pricing Options
  • Free Trial Not Available
  • Mercury Offers Free-forever plan.
  • Free Trial Not Available
  • Novo Offers Custom plan.
SW Score & Breakdown
  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    71%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
1/5
3.4/5 455 user ratings
Ratings Distribution
  • Excellent

    0%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    100%
  • Excellent

    55.2%
  • Very Good

    2.4%
  • Average

    3.7%
  • Poor

    2.6%
  • Terrible

    36%
Review Summary
Not Available

Overall, BankNovo is a well-regarded neobank, garnering praise for its user-friendly platform, personalized customer service, and innovative financial tools. However, recurring concerns about technical glitches, occasional customer support delays, and limited banking features mar an otherwise positive experience. Users highlight the ease of setting up accounts, appreciating the transparency and guidance provided during the process. Many commend the responsiveness and helpfulness of the customer support team, citing quick resolutions to queries. However, some users express frustration with occasional glitches in the mobile app and website, as well as delays in receiving responses from customer support.

Pros & Cons
  • FDIC-insured bank accounts with API access
  • Team management and virtual cards
  • Real-time cash flow analytics and instant runway estimates
  • Easy account opening process
  • Secure with 2-factor authentication and full activity logs
  • Limited features compared to some competitors
  • May not be suitable for large businesses
  • Easy-to-use tools for founders on the go
  • Personalized customer service
  • Innovative financial tools
  • Transparency and guidance during account setup
  • Responsive and helpful customer support team
  • Occasional glitches in the mobile app and website
  • Delays in receiving responses from customer support
  • Limited banking features compared to traditional banks
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Mercury Offers Free-forever plan.
  • Free Trial Not Available
  • Novo Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard Free

Tea Room Free

Novo Custom Plan Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Not Available

Vendor information

Company Details Located in: California, United States Located in: New York, United States
Contact Details

Not available

https://mercury.co

844.260.6800

https://banknovo.com/

Social Media Handles

FAQs

What are the key differences between Mercury and Novo?

Mercury is a banking solution for startups and small businesses, while Novo is a banking platform for today's companies.

What are the alternatives to Mercury?

The top alternatives to Mercury are Rebank, Railsbank, GoSolo, NorthOne, and Novo.

What are the alternatives to Novo?

The top alternatives to Novo are Mercury, Nordigen, NorthOne, Rebank, and GoSolo.

Which product is better for startups and small businesses?

Mercury is a better option for startups and small businesses, as it offers features specifically tailored to their needs.

Which product is better for larger companies?

Novo is a better option for larger companies, as it offers features that are more suited to their needs.

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