Mailshake vs Reply in July 2026

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mailshake

Sales Engagement Software

4.7 356 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reply

Sales Engagement Software

4.3 184 user ratings

View Details

Overview

Description

Mailshake is an invaluable tool for Cold Email Outreach. It helps to build relationships and promote content with ease. Schedule follow-ups and collaborate with your team to send customized messages. It comes with a free list-cleaning with API, A/B testing, Conversion Tracking, and automated suggestions. Also, it offers templates to create a personalized email campaign and reduce spam. Moreover, it integrates with Google Sheets, Salesforce, and other software to improve the user experience. Read more

Reply is a multi-channel sales engagement platform that allows users to automate personal email outreach, conduct calls, and carry out tasks and close deals successfully. One can easily supercharge the sales team using a few simple techniques, that is, to discover, engage, execute and improve. Users can take help from the Reply’s Chrome extension and revamp productivity, for discovering prospects on-the-go. The software lets users engage with leads via multiple channels like emails, calls, follow-ups, etc., and reach out to their prospects with ease. Apart from this, the software also enables users to speed up the sales workflow and get the best out of their sales efforts. Reply serves to be the backbone and an essential component of the sales department. Users can add people to the task list and even make calls directly from the software. The application also provides analytical reports that offer insights into one’s performance and work progress, thus providing the user with a scope to improve. Read more

Pricing Options

Free Trial Available
Starts at $58.00. Offers Custom plan.

Free Trial Available
Starts at $49.0. Offers Free-forever and Custom plan.

SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

60%
Momentum

67%
Popularity

68%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

73%
Momentum

68%
Popularity

68%

Features

Total Features	11 Features	13 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 10 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 356 user ratings	4.3/5 184 user ratings
Rating Distribution	Excellent 81.5% Very Good 14% Average 2% Poor 1.1% Terrible 1.4%	Excellent 76.6% Very Good 7.1% Average 0.5% Poor 2.7% Terrible 13%
User Sentiments	Not Available	User-Friendly Interface, Excellent Customer Support, Effective Email Automation, Extensive Integrations LinkedIn Integration Issues, Inaccurate Email Finding, Occasional Software Bugs/Glitches, Confusing Campaign Navigation/Management
Review Summary	MailShake is a well-regarded cold email outreach tool that users praise for its ease of use, intuitive interface, and powerful features. Users particularly highlight the ability to personalize emails at scale, set up automated follow-up sequences, and track email performance. While some users prefer a cheaper monthly plan, many appreciate the customer support, which is consistently described as responsive, helpful, and knowledgeable.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $58.00. Offers Custom plan.	Free Trial Available Starts at $49.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Email Outreach $58.00 $58.00 per user / month Sales Engagement $83.00 $83.00 per user / month Agency Custom	Free Free Starter $49.00 $59.00 per user / month Professional $89.00 $99.00 per user / month Ultimate $139.00 $139.00 per user / month Custom Agency Plan $166.00 $166.00 per month Custom Custom
	View Detailed Pricing	View Detailed Pricing

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